FC - Finished Capture

Layer	Agent
Direction	From CallGem
Type of Service	CG
Interface ID	AG
Message Purpose	This message informs the host that the audio capture sequence has completed.
Example	FC\CNCustCare\ANJoe\SI123\RS0\DZ9
Explanation	CallGem sends the digit '9' to Agent Joe
Notes	The conditions for capturing digits (e.g. valid digits, terminating digits etc.) are defined in the Play Capture [PC] message
Last Changed	Pre V9.2

Parameters

Code

Name

Type

Mandatory?

Min Val

Max Val

Description

AgentIdentifier

string

true

User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;

CampaignName

string

true

User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;

DigitData

string

false

4000

String containing the digits captured

ResourceStatus

int

true

This parameter may have the following values:

0	Captured digits successfully
1	Capture Timed Out
2	Capture Aborted

MatchResult

string

false

4000

String containing the recognised word or phrase.

TenantDescriptor

string

false

This parameter is alphanumeric and identifies to which tenant this message applies.