API Message Reference

RI - Record Inserted

Layer Campaign Manager
Direction From CallGem
Type of Service CM
Interface ID DE
Message Purpose Response to a request to insert a record into the campaign database via the Insert Record [IR] message.
Example CM:DE:RI\TDdefault\CNCustCare\CY1\TXMyTrans\RS0
Explanation Campaign Manager is advising that the record insert for transaction id MyTrans completed successfully.
Notes See also SDMP Message Protocol
Introduced 10.6.255
Parameters
Code Name Type Mandatory? Min Val Max Val Description
CN CampaignName string false 1 80 From V10.6.263 - The name of the Campaign Manager Campaign.

For linked campaigns this does not correlate to a CallGem campaign name.

CY CampaignIdentifier int false 0 9999 Campaign Identifier parameter. The identifier can be extracted from the status broadcast message.

Either the Campaign Name (CN) parameter or the Campaign Identifier (CY) parameter must be specified to identify the campaign.

RS ResourceStatus int true 0 3 This parameter may have the value 0 to 3.
0Record successfully inserted
1Record inserted, but may have invalid column data
2Insert failed; database error
3Failed to parse XML or JSON markup
TD TenantDescriptor string false 1 80 This parameter is alphanumeric and identifies to which tenant this message applies. Typically contains a company name.
TX TransactionIdentifier string true 1 87 Used by CallGem to identify to which request this message is responding. Must be unique across all requests.

 

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