RQ - Requeue

Layer	Agent
Direction	To CallGem
Type of Service	CG
Interface ID	AG
Message Purpose	Request requeue of the connected call
Example	RQ\TDdefault\CNInbound\AN1\GA1000
Explanation	The agent is requesting that the call he is managing is requeued to address 1000.

Parameters
Code	Name	Type	Mandatory?	Min Val	Max Val	Description
AN	AgentIdentifier	string		1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
CN	CampaignName	string		1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
DT	Data	struct	false	1	128000	From V10.7.324 - The current set of data (if any) associated with this call session.
GA	GroupAddress	string	true	1	80	The queue to queue the call to. Can be in the same or a different campaign.
MD	MediaData	string	false	1	128000	From V10.7.324 - Data used to build up conversation history for a session
QI	UserIdentifier	string	false	1	80	From V10.7.28 - Mutually exclusive with AN. If the user ID is specified, CallGem will treat this as a request to requeue for the current session in focus. User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
TD	TenantDescriptor	string	false	1	80	This parameter is alphanumeric and identifies to which tenant this message applies.
TK	Token	string	false	1	80	Token parameter