| Layer | Campaign |
| Direction | From CallGem |
| Type of Service | CG |
| Interface ID | CA |
| Message Purpose | This message is sent to the Agent application to confirm that CallGem has Opened a campaign. |
| Example | CO\TDTenant1\CNCustCare\YC{...} |
| Explanation | This message is sent following a Open Campaign [OC] message |
| Notes | |
| Last Changed | Pre V10.5.42 |
| Parameters | ||||||
|---|---|---|---|---|---|---|
| Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
| CN | CampaignName | string | true | 1 | 80 | User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; |
| TD | TenantDescriptor | string | false | 1 | 80 | This parameter is alphanumeric and identifies to which tenant this message applies. |
| YC | CampaignUniqueId | string | false | 1 | 80 | Provides an internally generated unique session id for the campaign identified in the CN parameter. |