| Layer | Campaign |
| Direction | From CallGem |
| Type of Service | CG |
| Interface ID | CA |
| Message Purpose | CallGem is asking the Agent application to send it one or more telephone numbers to dial for the predictive agents on a specified campaign. |
| Example | CR\CNCustCare\NN5\QL6 |
| Explanation | CallGem asks the agent application to send it 5 telephone numbers for dialing predictively on the CustCare campaign. |
| Notes |
This message may be sent at any time.
For more information see Number Management. |
| Last Changed | Pre V9.2 |
| Parameters | ||||||
|---|---|---|---|---|---|---|
| Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
| CN | CampaignName | string | true | 1 | 80 | User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; |
| NN | NumberOfNumbers | int | true | 1 | 9999 | Number of telephone numbers parameter |
| QL | QueueLength | int | true | 1 | 999999 | Indicates how many numbers CallGem is currently waiting for in order to fill its predial queue. |
| TD | TenantDescriptor | string | false | 1 | 80 | This parameter is alphanumeric and identifies to which tenant this message applies. |