API Message Reference

SC - Suspend Campaign

Layer Campaign
Direction To CallGem
Type of Service CG
Interface ID CA
Message Purpose This allows the Agent application to suspend a campaign temporarily.
Example SC\CNCustCare
Explanation CallGem allows all dialed and connected calls to run to completion.
Notes See Changing Campaign State for further details.
Last Changed Pre V9.2
Parameters
Code Name Type Mandatory? Min Val Max Val Description
CN CampaignName string 1 80 User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;
SB SendNumbersBack boolean false 0 0 All numbers held for dialing are returned to the agent application.
TD TenantDescriptor string false 1 80 This parameter is alphanumeric and identifies to which tenant this message applies.
TK Token string false 1 80 Token parameter

 

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