QT - Queue Timeout

Layer	CTI
Direction	To CallGem
Type of Service	CG
Interface ID	CT
Message Purpose	This message is sent to CallGem when the ringing inbound call has breached the queue timeout for the queue it is ringing in. CallGem will respond by rerouting the call or disconnecting.
Example	QT\CNCustCare\SIBBFD0004
Explanation	The call with session ID BBFD0004 on the CustCare campaign has breached the queue timeout for the queue it is ringing in.
Notes

Parameters
Code	Name	Type	Mandatory?	Min Val	Max Val	Description
CN	CampaignName	string	true	1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
GA	GroupAddress	string	false	1	80	From V10.6.633 - The queue for which this timeout event is raised.
SI	SessionIdentifier	string	true	1	120	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
TD	TenantDescriptor	string	false	1	80	This parameter is alphanumeric and identifies to which tenant this message applies.
TK	Token	string	false	1	80	Token parameter
YS	SessionUUID	string	false	20	50	From V10.7.596 - Each media session has a universally unique identifier assigned on creation. The UUID can be used by telephony layer messaging as an alternative unique form of reference to the SI parameter.