| Parameters |
| A2 |
SecondAgent |
string |
false |
1 |
80 |
The agent from whom the message was sent.
|
| AE |
AgentExtensionIdentifier |
string |
false |
1 |
120 |
The extension of the agent.
|
| AN |
AgentIdentifier |
string |
true |
1 |
80 |
User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; |
| CN |
CampaignName |
string |
false |
1 |
80 |
User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; |
| DY |
TransferTargetType |
int |
false |
0 |
4 |
The type of target at which the transfer is aimed
| 0
|
A specified agent |
| 1
|
A group address |
| 2
|
An external address (spoof agent will be created) |
|
| EX |
Address |
string |
false |
1 |
80 |
The transferee address.
|
| RS |
ResourceStatus |
int |
false |
0 |
4 |
Indicates the outcome of the transfer attempt. Values can be:
| 0 | Successful transfer | | 1 | Transfer rejected by recipient | | 2 | Transfer offer failed |
|
| SI |
SessionIdentifier |
string |
true |
1 |
120 |
The session identifier associated with the message.
|
| TD |
TenantDescriptor |
string |
false |
1 |
80 |
This parameter is alphanumeric and identifies to which tenant this message applies.
|
| TN |
TelephoneNumber |
string |
false |
0 |
80 |
In inbound terms this is CLI/ANI.
|
| TS |
TimeStamp |
double |
true |
1 |
50 |
When sent in the XZ message it indicates the time that the event was processed by CallGem.
|
| Z0 |
TimeStamp0 |
double |
true |
1 |
50 |
The time that the transfer was requested.
|
| Z1 |
TimeStamp1 |
double |
true |
1 |
50 |
The time that the transfer was first offered to the transferee.
|
| Z2 |
TimeStamp2 |
double |
true |
1 |
50 |
The time that the conference started.
|
| Z3 |
TimeStamp3 |
double |
true |
1 |
50 |
The time that the transfer was completed.
|
| Z4 |
TimeStamp4 |
double |
true |
1 |
50 |
The time at which the agent who recieved the call finished with it (due to it ending
or a subsequent transfer). This parameter follows the Windows OLE Automation date
format.
|