API Message Reference

E1 - Enumerate Tenants

Layer Management
Direction To CallGem
Type of Service CG
Interface ID MA
Message Purpose This message is sent by the control application to CallGem to request a list of Tenants currently provisioned.
Example E1\TXABCTenants
Explanation The control application is requesting (with transaction identifier ABCTenants) a list of all tenants currently provisioned.
Notes Produces TenantData [Z1] responses from CallGem. If an agent is in any state other than 'logged in and working' at the time the request is made, he will not be included in the subsequent TenantData [Z1] message set.

For on overview of the query process, see Resource Enumeration API

From V10.6.263 there is a change to Enumeration behaviour when using the PersistToken (PS) parameter - see Resource Enumeration API.

Last Changed 9.3.0.9
Parameters
Code Name Type Mandatory? Min Val Max Val Description
CS RateControl string false 1 1000000 From V10.6.660 - The number of event messages per second that the subscriber can handle during rollforward after re-subscribing. Defaults to 100 (per PersistToken). See Resource Enumeration API.
PS PersistToken string false 1 80 Persist token. This tells CallGem to persist this transaction even if the socket connection from the originator fails. The transaction will buffer events in anticipation of reconnect and re-issue of the transaction.
TK Token string false 1 80 Token parameter
TX TransactionIdentifier string true 1 87 Only 80 characters used by integrators. 7 characters reserved for internal use.

Used by subsequent messages from CallGem to identify the corresponding request. Must be unique across all requests.

 

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