Layer | Management |
Direction | To CallGem |
Type of Service | CG |
Interface ID | MA |
Message Purpose | Enumerate Transfer Activity. |
Example | EX\TDdefault\TXABC001\CNCustCare |
Explanation | The control application is requesting (with transaction identifier ABC001) the set of call activity events associated with a queue. |
Notes |
For an overview of the query process, see Resource Enumeration API From V10.6.263 there is a change to Enumeration behaviour when using the PersistToken (PS) parameter - see Resource Enumeration API. |
Last Changed | V10.2.0.50 |
Parameters | ||||||
---|---|---|---|---|---|---|
Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
CN | CampaignName | string | false | 1 | 80 | If specified, will only advise transfer activity on a given campaign. |
CS | RateControl | string | false | 1 | 1000000 | From V10.6.660 - The number of event messages per second that the subscriber can handle during rollforward after re-subscribing. Defaults to 100 (per PersistToken). See Resource Enumeration API. |
PS | PersistToken | string | false | 1 | 80 | Persist token. This tells CallGem to persist this transaction even if the socket connection from the originator fails. The transaction will buffer events in anticipation of reconnect and re-issue of the transaction. |
TD | TenantDescriptor | string | false | 1 | 80 | This parameter is alphanumeric and identifies to which tenant this message applies. |
TK | Token | string | false | 1 | 80 | Token parameter |
TX | TransactionIdentifier | string | true | 1 | 87 | Used by subsequent messages from CallGem to identify the corresponding request. Must be unique across all requests. |