| Layer | Management |
| Direction | To CallGem |
| Type of Service | CG |
| Interface ID | MA |
| Message Purpose | This message is sent by the control application to CallGem to provide static configuration for a user. |
| Example | WU\TDdefault\QIUser1\PWtest\ADUser 1\AE1232\PG65535\ON |
| Explanation | The control application is setting the static configuration for session GUID and forcing nailup for campaign test on tenant default. |
| Notes | |
| Introduced | 10.7.668 |
| Parameters | ||||||
|---|---|---|---|---|---|---|
| Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
| AA | AutoAccept | boolean | false | 0 | 0 | This Parameter indicates to CallGem that the specified agent will ALWAYS accept a transfer. |
| AE | AgentExtension | string | true | 1 | 80 | Default extension address |
| CN | CampaignName | string | false | 1 | 80 | The campaign that this static configuration relates to.. |
| CR | CallRecording | boolean | false | 0 | 0 | This parameter indicates whether blanket media recording is enabled for the campaign. |
| EP | DesktopProfile | string | false | 1 | 80 | The desktop profile for the user. This determines rules for managing multiple endpoints for the user. |
| FP | PermissionFlags | int | true | 0 | 65535 | This parameter is a bit flag field describing user permissions. Note this parameter is the same as the PG parameter but does not set session permissions |
| LU | LogonURL | boolean | false | 0 | 0 | The login URL |
| NU | NailedUp | boolean | false | 0 | 0 | This parameter indicates that agents on this campaign will be nailed-up regardless of whether the campaign is an off-hook campaign or not. |
| ON | CreateOrDelete | boolean | false | 0 | 0 | Specify the ON parameter to create the static configuration, or omit to delete. |
| QI | UserIdentifier | string | true | 1 | 80 | Turret identifier. This ID may not clash with agent identifiers User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; |
| TD | TenantDescriptor | string | false | 1 | 80 |
The tenant that the campaign will run on |
| TK | Token | string | false | 1 | 80 | Token parameter |
| YA | AgentUniqueId | string | false | 1 | 80 | The agent unique identifier to be used for this agent. |