FW - Focus Switched

Layer	User
Direction	From CallGem
Type of Service	CG
Interface ID	US
Message Purpose	This message informs the application that focus has switched to another agent session.
Example	FW\CNCustCare\ANJoe\ON
Explanation	CallGem advises the agent session for Joe that it currently has focus for the turret
Notes
Introduced	V10.7.224

Parameters
Code	Name	Type	Mandatory?	Min Val	Max Val	Description
AN	AgentIdentifier	string	true	1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
CN	CampaignName	string	true	1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
FT	Focus	boolean	false	0	0	Focus parameter. If passed it indicated that the endpoint to which this message relates has the input focus.
ON	OnOff	boolean	false	0	0	If specified, the agent session has input focus from the turret. If not specified, the agent session does not input focus.
QI	UserIdentifier	string	false	1	80	If specified this message applies to the application managing the turret session.
TD	TenantDescriptor	string	false	1	80	This parameter is alphanumeric and identifies to which tenant this message applies.