Reloading a Campaign
From V10.6.847 - the legacy Softdial Campaign Manager™ Windows client is no longer available, via install or download.
Important - Staggering the Reloading of Campaigns
If you are aiming to reload multiple campaigns at the same time, campaign reloading must be staggered to avoid overloading the campaign database.
The recommended maximum rate for reloading campaigns is
- outbound - 6 campaigns per tenant per minute, and
- inbound - 30 campaigns per tenant per minute
This applies to campaigns reloaded from the Softdial Campaign Manager™ client or via the API (by issuing a Reload Campaign [RL] message).
A campaign may use this action reload the campaign contacts from its database.
This can be useful if changes have been made to the contact database of the campaign after the campaign has been started, and the changes need to be accounted for during the campaign. (for example, extra contacts have been appended to or removed from the database, or contact data has been altered.)
A campaign can only be reloaded if it is in a running or suspended state.
To reload a campaign:
- Select the campaign
- Click
