The APIs

Error Code Lookup

This page shows a description for each error code produced by Softdial CallGem™.

To search for a particular error code (e.g. 1602):

1. enter it in the box below
2. click the Search button, or hit the Enter key.

To return to the top of this page, click on the Top link (to the right of each message entry below).

0 - 999

0 - 99

Code	Label	Fault Type
	Description
3	SOCKET TIMEOUT	System-generated faults	Top
	The client application has timed out waiting for a synchronous operation to complete. This message usually indicates network failure. Please report this to your system administrator.
4	INTERNAL EXCEPTION	System-generated faults	Top
	The service has caught an internal exception relating to the last message sent. This may mean that the resource (agent or call) being referenced is in an unusable state. Please report this problem to your supplier.
5	SECURITY ERROR	System-generated faults	Top
	The service has recorded a security subsystem error.
6	NO ROUTING CAPABILITY	System-generated faults	Top
	A SCC service is incapable of routing message traffic.
7	PROXY VALIDATION FAILED	System-generated faults	Top
	The Controller HTTP Proxy failed to validate. The MS parameter tag contains the context.
10	NO MESSAGE BODY	General message faults	Top
	No message body. There are no parameters following the two character message code.
11	UNKNOWN MESSAGE CODE	General message faults	Top
	Unknown message code. The two character code is not recognised by CallGem as a valid message code
12	DUPLICATED PARAMETER	General message faults	Top
	One of the parameter tags in the message has been duplicated
13	UNKNOWN PARAMETER TYPE	General message faults	Top
	Unknown parameter type. The parameter tag is not recognised by the service.
14	NON APPLICABLE PARAMETER	General message faults	Top
	Non-applicable parameter. The message contains a parameter that is not applicable to that particular message. Please refer to the integrators guide for message details.
15	PREDIAL NOT SUPPORTED	General message faults	Top
	Predial tuning is not supported. Predial is an automatic feature of the pacing engine.
16	MESSAGE NOT APPLICABLE	General message faults	Top
	Message not applicable
17	MESSAGE NOT YET SUPPORTED	General message faults	Top
	Message not yet supported. You are using a reserved token
18	UNROUTABLE MESSAGE	General message faults	Top
	The Message conforms to SDMP protocol framing but there is no service capable of handling this message.
19	BAD PROTOCOL FRAMING	General message faults	Top
	The message does not conform to either SDMP 1.0 or SDMP 2.0 protocol framing.
20	BAD PARAMETER LENGTH	General parameter faults	Top
	Bad value length
21	PARAMETER NOT NUMERIC	General parameter faults	Top
	One of the parameters in the message that must be numeric has non-numeric charcters in it. This may indicate an application integration error.
22	PARAMETER OUT OF RANGE	General parameter faults	Top
	parameter out of range
23	MESSAGE OUT OF CONTEXT	General parameter faults	Top
	message out of context
24	NO CT LAYER	General parameter faults	Top
	There is no telephony layer connection established. Until a telephony layer is present CallGem cannot open campaigns or launch calls.
25	SINGLE CT ALREADY ESTABLISHED	General parameter faults	Top
	Single telephony layer already established. CallGem supports either a single un-named telphony layer or multiple named telephony interfaces.
26	INVALID LICENSE TOKEN	General parameter faults	Top
	The reserved parameter LN has been used incorrectly.
30	CAMPAIGN PARAM MISSING	Campaign parameter faults	Top
	The CN parameter is missing from the message. This may indicate an application integration error.
31	CAMPAIGN NAME MISSING	Campaign parameter faults	Top
	The CN parameter has no value associated with the parameter tag. This may indicate an application integration error.
32	CAMPAIGN NAME TOO LONG	Campaign parameter faults	Top
	Campaign name too long. The CN parameter is longer than 80 characters in length.
33	UNKNOWN CAMPAIGN	Campaign parameter faults	Top
	Unknown Campaign. The campaign name specified in the CN parameter does not match any running campaign.
34	CAMPAIGN NOT OPEN	Campaign parameter faults	Top
	Campaign suspended. This error is raised if an operation is attempted that is illegal on a suspended campaign.
35	CAMPAIGN ALREADY OPEN	Campaign parameter faults	Top
	Campaign already open. This message is sent in response to a request to start or resume a campaign that is already running.
36	CAMPAIGN NOT SUSPENDED	Campaign parameter faults	Top
	Campaign not suspended.
37	CAMPAIGN MISMATCH	Campaign parameter faults	Top
	Campaign mismatch.
38	CAMPAIGN CLOSING	Campaign parameter faults	Top
	The campaign is closing. The request sent to CallGem is not legal for a campaign in the closing state.
39	CN PARAM ILLEGAL CHARS	Campaign parameter faults	Top
	The CN parameter value contains illegal nondisplay characters.
40	CAMPAIGN TYPE USAGE RUNOUT	Campaign parameter faults	Top
	There is no credit on your usage license for this type of campaign.
41	DUPLICATE CAMPAIGN NAME	Campaign parameter faults	Top
	There is already a CM campaign with the name specified.
42	LIFE THE UNIVERSE AND EVERYTHING	Campaign parameter faults	Top
	This is the Inbound ACD and click-to-dial engine, not to be confused with the CallGem Predictive dialer.
43	CAMPAIGN TEMPLATE MISMATCH	Campaign parameter faults	Top
	A campaign cannot be renamed to a template. A template cannot be renamed to a campaign.
50	AN PARAM MISSING	Agent Identifier faults	Top
	The AN (Agent Identifier) parameter is missing from the message. This may indicate an application integration error.
51	AN VALUE MISSING	Agent Identifier faults	Top
	The AN (Agent Identifier) parameter has no value associated with the parameter tag. This may indicate an application integration error.
52	AN VALUE TOO LONG	Agent Identifier faults	Top
	The AN (Agent Identifier) parameter value is longer than 80 characters in length.This may indicate an application integration error.
53	STATION NOT LOGGED IN	Agent Identifier faults	Top
	There is no agent logged in with this agent identifier
54	STATION NOT AVAILABLE	Agent Identifier faults	Top
	The agent is not in an ACD available state. The action requested requires the agent to be logged in and available.
55	STATION ALREADY LOGGED IN	Agent Identifier faults	Top
	An agent with the same AN parameter identifier is already logged in.
56	STATION NOT UNAVAILABLE	Agent Identifier faults	Top
	The agent with this identifier is not in an unavailable state.
57	CT LAYER DENIED STATION LOGIN	Agent Identifier faults	Top
	The telephony layer denied the station login request. Please refer to the event log for the reason.
58	NO PENDING LOGIN REQUEST	Agent Identifier faults	Top
	There is no pending login request for the agent
59	AN PARAM ILLEGAL CHARS	Agent Identifier faults	Top
	The AN parameter value contains illegal nondisplay characters.
70	NOT PREVIEW AGENT	Agent state errors	Top
	The agent is not in preview mode.
71	NOT PREDICTIVE AGENT	Agent state errors	Top
	The agent is not in predictive mode.
72	AGENT NOT TALKING	Agent state errors	Top
	The agent is not currently talking.
73	AGENT NOT IN TALK OR WRAP	Agent state errors	Top
	The agent neither talking nor wrapping-up a call.
74	AGENT NOT IN PREVIEW	Agent state errors	Top
	The agent is not previewing.
75	AGENT ALREADY PREDIAL	Agent state errors	Top
	The agent is already in predial.
76	AGENT GOING UNAVAILABLE	Agent state errors	Top
	The agent is going unavailable.
77	AGENT GOING PREVIEW	Agent state errors	Top
	The agent is going preview
78	AGENT GOING PREDICTIVE	Agent state errors	Top
	The agent is going predictive
79	NO PREDICTIVE AGENTS	Agent state errors	Top
	There are no predictive agents.
80	AGENT HAS CALLBACK	Agent state errors	Top
	The agent has a callback.
81	AGENT NOT IN WRAP	Agent state errors	Top
	The agent is not in wrap.
82	AGENT NOT MONITORING	Agent state errors	Top
	The agent is not monitoring
83	ALREADY MONITORING	Agent state errors	Top
	The agent is already monitoring.
84	AWAITING DTMF END PLAY	Agent state errors	Top
	The agent is waiting for DTMF playback to complete.
85	AGENT ALREADY IN GROUP	Agent state errors	Top
	The agent is already in the agent group.
86	AGENT NOT IN GROUP	Agent state errors	Top
	The agent is not in the agent group referenced.
87	AGENT NOT GOING UNAVAILABLE	Agent state errors	Top
	The agent has not requested to go unavailable.
88	AGENT NOT PENDING UNAVAILABLE	Agent state errors	Top
	The agent is not awaiting release from the telephony layer.
89	AGENT NOT WAITING	Agent state errors	Top
	The agent is not in a waiting state in the predictive pool.
90	AD PARAM MISSING	Agent description (name) faults	Top
	The AD parameter is missing from the AL message. This may indicate an application integration error.
91	AD VALUE MISSING	Agent description (name) faults	Top
	The AD parameter has no value associated with the parameter tag.
92	AD VALUE TOO LONG	Agent description (name) faults	Top
	AD parameter value is too long. The AD parameter value is longer than 80 characters.
93	AGENT ALREADY LOGGED IN	Agent description (name) faults	Top
	The agent is already logged in
94	TOO MANY AGENTS	Agent description (name) faults	Top
	You have attemped to log an agent in above your licensing limit.
95	AD PARAM ILLEGAL CHARS	Agent description (name) faults	Top
	The AD parameter value contains illegal nondisplay characters.
96	TOO MANY AGENTS TENANT	Agent description (name) faults	Top
	You have attemped to log an agent in above the limits set for the tenant.
97	AGENT SKILLGROUP CAMPAIGN LOGON	Agent description (name) faults	Top
	Agents cannot log on directly to a skill group campaign. Skill Group campaigns exist for the purpose of defining skill groups for outbound skills-based routing.
98	TOO MANY AGENTS SCRIPTER	Agent description (name) faults	Top
	You have exceeded the licensing limit for agents for scripter.
99	TOO MANY AGENTS REPORTER	Agent description (name) faults	Top
	You have exceeded the licensing limit for agents for reporter.

100 - 199

Code	Label	Fault Type
	Description
100	AE VALUE MISSING	Agent ACD extension number faults	Top
	The AE parameter has no values associated with the parameter tag.
101	AE VALUE TOO LONG	Agent ACD extension number faults	Top
	The AE parameter value is longer than 80 characters.
102	AE PARAM MISSING	Agent ACD extension number faults	Top
	The AE parameter is missing from the message. This may indicate an application integration error.
103	AE PARAM NOT UNIQUE	Agent ACD extension number faults	Top
	The AE parameter value is not unique. Another agent is logged in using the extension number.
104	AE PARAM MISMATCH	Agent ACD extension number faults	Top
	AE parameter mismatch. The AE parameter does not match the AN or A2 parameter specified.
105	ADDRESS CONFLICT	Agent ACD extension number faults	Top
	Address conflict. There is either a queue or another agent using the same address.
106	EXTENSION NOT LOGGED IN	Agent ACD extension number faults	Top
	There is no agent logged in to the specified extension.
107	AGENT NOT OFFERING	Agent ACD extension number faults	Top
	The agent is not currently being offered a call.
108	PM VALUE MISSING	Play Message descriptor faults	Top
	The PM parameter has no value associated with the parameter tag.
109	PM VALUE TOO LONG	Play Message descriptor faults	Top
	The PM parameter value is longer than 80 characters.
110	GP VALUE NOT REQUIRED	Dial mode faults	Top
	The GP parameter does not require a value.
120	TN PARAM MISSING	Telephone number faults	Top
	The TN parameter is missing from the message. This may indicate an application integration error.
121	TN VALUE MISSING	Telephone number faults	Top
	The TN parameter has no value associated with the parameter tag.
122	TN VALUE TOO LONG	Telephone number faults	Top
	The TN parameter value is longer than 80 characters.
123	BAD DIAL DIGIT	Telephone number faults	Top
	The TN parameter value contains illegal dial digit values.
124	NUMBER NOT FOUND	Telephone number faults	Top
	CallGem has no knowledge of a call associated with the TN parameter value in the message.
125	NUMBER IN USE	Telephone number faults	Top
	There is a call in progress for the TN parameter specified.
126	NUMBER NOT BEING CALLED	Telephone number faults	Top
	The telephone number is not being called.
127	DUPLICATE NUMBER	Telephone number faults	Top
	Duplicate number. The same telephone number is already in use. This is a legacy error message. Partners who do not yet use session identifiers are strongly advised to do so.
128	LATE CALL	Telephone number faults	Top
	Delayed number. The application is not supplying CallGem with numbers quickly enough. If this message appears more than a handful of times it is likely that database performance is causing call starvation
129	NUMBER NOT ON HOLD	Telephone number faults	Top
	The call to the specified number is not on hold.
130	AR VALUE NOT REQUIRED	Abandon retry param faults	Top
	The AR parameter needs no value.
131	AR PARAM NOT VALID	Abandon retry param faults	Top
	The AR parameter is not not valid for calls associated with a specific agent.
132	TN PARAM INVALID CHARS	Telephone number faults	Top
	The TN parametr contains illegal characters, which may be nondisplay, slashes or quotation marks.
133	PTD DOES NOT QUEUE	Telephone number faults	Top
	SSMD Engine does not queue calls. Numbers may only be supplied by the CRM in response to specific agent requests.
140	AS VALUE MISSING	Agent specific param faults	Top
	The AS parameter has no value associated with the parameter tag.
141	AS VALUE TOO LONG	Agent specific param faults	Top
	The AS parameter value is longer than 4000 characters.
142	AS PARAM MISSING	Agent specific param faults	Top
	The AS parameter is missing from the message.
150	PR VALUE MISSING	Priority param faults	Top
	The PR parameter has no value associated with the parameter tag.
151	PR VALUE TOO LONG	Priority param faults	Top
	The PR parameter value is too long.
152	PR VALUE NOT NUMERIC	Priority param faults	Top
	The PR parameter value is not numeric.
153	PR VALUE OUT OF RANGE	Priority param faults	Top
	The PR parameter value is out of range.
154	PR VALUE NOT VALID	Priority param faults	Top
	The PR parameter value is not valid.
160	PT VALUE MISSING	Planned time parameter faults	Top
	The PT parameter value is missing.
161	PT VALUE TOO LONG	Planned time parameter faults	Top
	The PT parameter value is longer than 4 characters.
162	PT VALUE NOT NUMERIC	Planned time parameter faults	Top
	The PT parameter value is not numeric.
163	PT VALUE OUT OF RANGE	Planned time parameter faults	Top
	The PT parameter value is out of range. The value must be a valid time string in HHMM format or a floating-point number as per Windows DATE format.
164	PT PARAM NOT VALID	Planned time parameter faults	Top
	The PT parameter value is not valid. The value must be a valid time string in HHMM format.
165	PT VALUE TIME PASSED	Planned time parameter faults	Top
	The time specified in the PT parameter has passed.
170	ST VALUE MISSING	Special telephone char faults	Top
	The ST parameter has no value associated with the parameter tag.
180	DM VALUE MISSING	Dialing method parameter faults	Top
	The DM parameter has no value assocated with the parameter tag.
181	DM VALUE TOO LONG	Dialing method parameter faults	Top
	The DM parameter value is too long.
182	DM VALUE NOT NUMERIC	Dialing method parameter faults	Top
	The DM parameter value is not numeric.
183	DM VALUE OUT OF RANGE	Dialing method parameter faults	Top
	The DM parameter value is out of range.
186	DO VALUE MISSING	Detection Option parameter faults	Top
	The DO parameter has no value associated with the parameter tag.
187	DO VALUE TOO LONG	Detection Option parameter faults	Top
	The DO parameter value is too long.
188	DO VALUE NOT NUMERIC	Detection Option parameter faults	Top
	The DO parameter value is not numeric.
189	DO VALUE OUT OF RANGE	Detection Option parameter faults	Top
	The DO parameter value is out of range.
190	AT VALUE MISSING	Abandon rate parameter faults	Top
	The AT parameter has no value associated with the parameter tag.
191	AT VALUE TOO LONG	Abandon rate parameter faults	Top
	The AT parameter value is too long.
192	AT VALUE BAD SYNTAX	Abandon rate parameter faults	Top
	The AT value is badly-formed. It should be a valid decimal number.
193	AT VALUE NOT NUMERIC	Abandon rate parameter faults	Top
	The AT parameter value is not numeric.
194	AT VALUE TOO LOW	Abandon rate parameter faults	Top
	The AT parameter value is too low.
195	AT VALUE TOO HIGH	Abandon rate parameter faults	Top
	The AT parameter value is too high.
196	AT VALUE OUTSIDE REGULATIONS	Abandon rate parameter faults	Top
	The AT parameter value is too high to meet the regulatory constraints for your locale.

200 - 299

Code	Label	Fault Type
	Description
200	AM VALUE MISSING	Abandoned call measurement parameter faults	Top
	The AM parameter has no value associated with the parameter tag.
201	AM VALUE TOO LONG	Abandoned call measurement parameter faults	Top
	The AM parameter value is too long.
202	AM VALUE NOT NUMERIC	Abandoned call measurement parameter faults	Top
	The AM parameter value is not numeric.
203	AM VALUE TOO LOW	Abandoned call measurement parameter faults	Top
	The AM parameter value is too low.
204	AM VALUE TOO HIGH	Abandoned call measurement parameter faults	Top
	The AM parameter value is too high.
210	DE VALUE MISSING	Abandon delay parameter faults	Top
	The DE parameter has no value associated with the parameter tag.
211	DE VALUE TOO LONG	Abandon delay parameter faults	Top
	The DE parameter value is out of range.
212	DE VALUE NOT NUMERIC	Abandon delay parameter faults	Top
	The DE parameter value is not numeric.
213	DE VALUE OUT OF RANGE	Abandon delay parameter faults	Top
	The DE parameter value is out of range.
214	DE VALUE OUTSIDE REGULATIONS	Abandon delay parameter faults	Top
	The DE parameter value is too high to meet regulatory constraints for your locale.
215	DO 5 NOT AGENTLESS	Detection Option parameter faults	Top
	Detection option 5 is only valid for agentless campaigns.
220	TK VALUE MISSING	Acknowledge token parameter faults	Top
	The TK parameter has no value associated with the parameter tag.
221	TK VALUE TOO LONG	Acknowledge token parameter faults	Top
	The TK parameter value is too long.
222	TK PARAM INVALID CHARS	Acknowledge token parameter faults	Top
	The TK parameter contains contains illegal characters, which may be nondisplay, delimeters (colon, semicolon, pipe), slashes or quotation marks.
230	VI VALUE MISSING	Verify interval parameter faults	Top
	The VI parameter has no value associated with the parameter tag.
231	VI VALUE TOO LONG	Verify interval parameter faults	Top
	The VI parameter value is too long.
232	VI VALUE NOT NUMERIC	Verify interval parameter faults	Top
	The VI parameter value is not numeric.
250	RM VALUE MISSING	Retry mode parameter faults	Top
	The RM parameter has no value associated with the parameter tag.
251	RM VALUE TOO LONG	Retry mode parameter faults	Top
	The RM parameter value is too long.
252	RM VALUE NOT NUMERIC	Retry mode parameter faults	Top
	The RM parameter value is not numeric.
253	RM VALUE OUT OF RANGE	Retry mode parameter faults	Top
	The RM parameter value is out of range.
260	AB VALUE NOT REQUIRED	Abandon retry count parameter	Top
	The AB parameter does not require a value.
270	AI VALUE MISSING	Abandoned retry interval parameter faults	Top
	The AI parameter has no value associated with the parameter tag.
271	AI VALUE TOO LONG	Abandoned retry interval parameter faults	Top
	The AI parameter value is too long.
272	AI VALUE NOT NUMERIC	Abandoned retry interval parameter faults	Top
	The AI parameter value is not numeric.
280	BR VALUE MISSING	Busy retry parameter faults	Top
	The BR parameter has no value associated with the parameter tag.
281	BR VALUE TOO LONG	Busy retry parameter faults	Top
	The BR parameter value is too long.
282	BR VALUE NOT NUMERIC	Busy retry parameter faults	Top
	The BR parameter value is not numeric.
290	BI VALUE MISSING	Busy interval parameter faults	Top
	The BI parameter has no value associated with the parameter tag.
291	BI VALUE TOO LONG	Busy interval parameter faults	Top
	BI parameter value is too long.
292	BI VALUE NOT NUMERIC	Busy interval parameter faults	Top
	The BI parameter value is not numeric.

300 - 399

Code	Label	Fault Type
300	NR VALUE MISSING	No answer retry parameter faults	Top
	The NR parameter has no value associated with the parameter tag.
301	NR VALUE TOO LONG	No answer retry parameter faults	Top
	The NR parameter value is too long.
302	NR VALUE NOT NUMERIC	No answer retry parameter faults	Top
	The NR parameter value is not numeric.
310	NI VALUE MISSING	No answer interval parameter faults	Top
	The NI parameter has no value associated with the parameter tag.
311	NI VALUE TOO LONG	No answer interval parameter faults	Top
	The NI parameter value is too long.
312	NI VALUE NOT NUMERIC	No answer interval parameter faults	Top
	The NI parameter value is not numeric.
320	MR VALUE MISSING	Ans machine retry parameter faults	Top
	The MR parameter has no value associated with the parameter tag.
321	MR VALUE TOO LONG	Ans machine retry parameter faults	Top
	The MR parameter value is too long.
322	MR VALUE NOT NUMERIC	Ans machine retry parameter faults	Top
	The MR parameter value is not numeric.
330	MI VALUE MISSING	Ans machine interval parameter faults	Top
	The MI parameter has no value associated with the parameter tag.
331	MI VALUE TOO LONG	Ans machine interval parameter faults	Top
	The MI parameter value is too long.
332	MI VALUE NOT NUMERIC	Ans machine interval parameter faults	Top
	The MI parameter value is not numeric.
340	ET VALUE MISSING	Estimated talk time parameter faults	Top
	The ET parameter has no value associated with the parameter tag.
341	ET VALUE TOO LONG	Estimated talk time parameter faults	Top
	The ET parameter value is too long.
342	ET VALUE NOT NUMERIC	Estimated talk time parameter faults	Top
	The ET parameter value is not numeric.
343	ET VALUE OUT OF RANGE	Estimated talk time parameter faults	Top
	The ET parameter value is out of range.
350	CO VALUE TOO LONG	Commit parameter faults	Top
	The CO parameter value is too long.
351	CO VALUE NOT NUMERIC	Commit parameter faults	Top
	The CO parameter value is not numeric.
352	CO VALUE MISSING	Commit parameter faults	Top
	The CO parameter has no value associated with the parameter tag.
360	PI VALUE NOT REQUIRED	Predictive immediate param faults	Top
	The PI parameter does not require a value.
370	SB VALUE NOT REQUIRED	Return numbers parameter faults	Top
	The SB parameter does not require a value.
380	NL VALUE MISSING	Not live parameter	Top
	The NL parameter has no value associated with the parameter tag.
381	NL VALUE TOO LONG	Not live parameter	Top
	The NL parameter value is too long.
382	NL VALUE NOT NUMERIC	Not live parameter	Top
	The NL parameter value is not numeric.
383	NL VALUE OUT OF RANGE	Not live parameter	Top
	The NL parameter value is out of range.
384	NL WITH AO	Not live parameter	Top
	The NL parameter cannot be used if the AO parameter is present.
390	NT PARAM MISSING	Number of trunks parameter faults	Top
	The NT parameter is missing from the message. This may indicate an application integration error.
391	NT VALUE MISSING	Number of trunks parameter faults	Top
	The NT parameter has no value associated with the parameter tag.
392	NT VALUE TOO LONG	Number of trunks parameter faults	Top
	The NT parameter value is too long.
393	NT VALUE NOT NUMERIC	Number of trunks parameter faults	Top
	The NT parameter value is not numeric.
394	NT VALUE TOO LOW	Number of trunks parameter faults	Top
	The NT parameter value is too low.

400 - 499

Code	Label	Fault Type
	Description
400	CA PARAM MISSING	Call fail (host CTI) cause parameter faults	Top
	The CA parameter is missing from the message. This may indicate an application integration error.
401	CA VALUE MISSING	Call fail (host CTI) cause parameter faults	Top
	The CA parameter has no value associated with the parameter tag.
402	CA VALUE TOO LONG	Call fail (host CTI) cause parameter faults	Top
	The CA parameter value is too long.
403	CA VALUE NOT NUMERIC	Call fail (host CTI) cause parameter faults	Top
	The CA parameter value is not numeric.
404	CA VALUE TOO LOW	Call fail (host CTI) cause parameter faults	Top
	The CA parameter value is too low.
405	CA VALUE TOO HIGH	Call fail (host CTI) cause parameter faults	Top
	The CA parameter value is too high.
406	CA VALUE INVALID CAUSE	Call fail (host CTI) cause parameter faults	Top
	The CA parameter value is invalid. The value must correspond to an entry in the namespace under 'Name Spaces/Outcome Names/Dialing Cycle Outcomes'
408	CA AGENT WAS WAITING		Top
	A call was abandoned by the telephony layer whilst one agent was waiting. This message only appears when switch-determined routing of calls is used. This error may be reported occasionally without cause for alarm because of crossover effects between CallGem and the telephony layer. If there are more than 10 instances of this error per shift there may be cause to investigate the reason for the error.
409	CA AGENTS WERE WAITING		Top
	A call was abandoned by the telephony layer whilst more than one agent was waiting. This error indicates that there is a definite problem with the agent selection mechanism within the telephony provider.
410	TI PARAM MISSING	Trunk id (host CTI) parameter faults	Top
	The TI parameter is missing from the message. This may indicate an application integration error.
411	TI VALUE MISSING	Trunk id (host CTI) parameter faults	Top
	The TI parameter has no value associated with the parameter tag.
412	TI VALUE TOO LONG	Trunk id (host CTI) parameter faults	Top
	The TI parameter value is too long.
413	TI ALREADY IN USE	Trunk id (host CTI) parameter faults	Top
	The TI parameter value is already used by another call.
414	TI NOT IN USE	Trunk id (host CTI) parameter faults	Top
	The TI parameter value does not correspond to a call that CallGem is aware of.
420	DP VALUE MISSING	Dialing ports parameter faults	Top
	The DP parameter has no value associated with the parameter tag.
421	DP VALUE TOO LONG	Dialing ports parameter faults	Top
	The DP parameter value is too long.
422	DP VALUE NOT NUMERIC	Dialing ports parameter faults	Top
	The DP parameter value is not numeric.
430	RH VALUE MISSING	Report header parameter faults	Top
	The RH parameter is missing from the message. This may indicate an application integration error.
431	RH VALUE TOO LONG	Report header parameter faults	Top
	The RH parameter value is too long.
440	CP VALUE MISSING	Call priority parameter faults	Top
	The CP parameter is missing from the message. This may indicate an application integration error.
441	CP VALUE TOO LONG	Call priority parameter faults	Top
	The CP parameter value is more than 10 digits in length.
442	CP VALUE NOT NUMERIC	Call priority parameter faults	Top
	The CP parameter value is not numeric.
443	CP VALUE OUT OF RANGE	Call priority parameter faults	Top
	The CP parameter value is out of range.
450	PA VALUE NOT REQUIRED	Purge all parameter faults	Top
	The PA parameter requires no value.
460	NUMBER NOT QUEUED	New priority message faults	Top
	The specified number is not in the predictive queue.
470	UC MISSING PARAM	Update conversions message faults	Top
	???
480	EN VALUE MISSING	Edit number parameter faults	Top
	The EN parameter has no value associated with the parameter tag.
481	EN VALUE TOO LONG	Edit number parameter faults	Top
	The EN parameter value is too long.
482	EN VALUE NOT NUMERIC	Edit number parameter faults	Top
	The EN parameter value is not numeric.
483	EN VALUE TOO HIGH	Edit number parameter faults	Top
	The EN parameter value is not numeric.
490	ER VALUE MISSING	Edit revenue parameter faults	Top
	The ER parameter has no value associated with the parameter tag.
491	ER VALUE TOO LONG	Edit revenue parameter faults	Top
	The ER parameter value is too long.
492	ER VALUE NOT NUMERIC	Edit revenue parameter faults	Top
	The ER parameter value is not numeric.
493	ER VALUE TOO HIGH	Edit number parameter faults	Top
	The EN parameter value is not numeric.

500 - 599

Code	Label	Fault Type
	Description
500	TE VALUE MISSING	Team parameter faults	Top
	The TE parameter has no value associated with the parameter tag.
501	TE VALUE TOO LONG	Team parameter faults	Top
	The TE parameter value is too long.
510	CU VALUE MISSING	Conversion unsuccessful parameter faults	Top
	The CU parameter has no value associated with the parameter tag.
511	CU VALUE TOO LONG	Conversion unsuccessful parameter faults	Top
	The CU parameter value is too long.
512	CU VALUE NOT NUMERIC	Conversion unsuccessful parameter faults	Top
	The CU parameter value is not numeric.
513	CU VALUE OUT OF RANGE	Conversion unsuccessful parameter faults	Top
	The CU parameter value is out of range.
514	CU WITH AO OR NL	Conversion unsuccessful parameter faults	Top
	The CU parameter cannot be used when AO or NL parameter present
520	GZ VALUE MISSING	Geographic zone parameter faults	Top
	The GZ parameter has no value associated with the parameter tag.
521	GZ VALUE TOO LONG	Geographic zone parameter faults	Top
	The GZ parameter value is too long.
530	TZ VALUE MISSING	Time zone parameter faults	Top
	The TZ parameter has no value associated with the parameter tag.
531	TZ VALUE TOO LONG	Time zone parameter faults	Top
	The TZ parameter value is too long.
540	RT VALUE MISSING	Record type parameter faults	Top
	The RT parameter has no value associated with the parameter tag.
541	RT VALUE TOO LONG	Record type parameter faults	Top
	The RT parameter value is too long.
542	RT VALUE NOT NUMERIC	Record type parameter faults	Top
	The RT parameter value is not numeric.
543	RT VALUE OUT OF RANGE	Record type parameter faults	Top
	The RT parameter value is out of range.
550	TT VALUE NOT REQUIRED	Timeout trigger param faults	Top
	The TT parameter does not require a value.
560	AO VALUE MISSING	Agent outcome parameter faults	Top
	The AO parameter has no value associated with the parameter tag.
561	AO VALUE TOO LONG	Agent outcome parameter faults	Top
	The AO parameter value is longer than 3 digits
562	AO VALUE NOT NUMERIC	Agent outcome parameter faults	Top
	The AO parameter value is not numeric.
563	AO VALUE TOO HIGH	Agent outcome parameter faults	Top
	The AO parameter value is higher than 255.
564	AO VALUE NOT RECOGNISED	Agent outcome parameter faults	Top
	The AO parameter value not defined in in the namespace.
565	AO CATEGORY INVALID	Agent outcome parameter faults	Top
	The AO parameter's outcome category invalid for the context in which it is used.
566	AO WITHOUT DD	Agent outcome parameter faults	Top
	An AO parameter has been specified without a DD parameter on the BD message.
567	AO WITH DD MUST BE NOTMADE CATEGORY	Agent outcome parameter faults	Top
	The AO parameter specified on the BD message must resolve to a 'Not Made' outcome category.
568	AO FOR LIVE CALL CANNOT BE NOTMADE CATEGORY	Agent outcome parameter faults	Top
	The AO parameter specified results in a 'not made' category, which is invalid in all cases except outbound calls not dialed.
569	AO PARAM MISSING	Agent outcome parameter faults	Top
	The AO parameter is missing from the message.
570	SR VALUE MISSING	Success rate parameter faults	Top
	The SR parameter has no value associated with the parameter tag.
571	SR VALUE TOO LONG	Success rate parameter faults	Top
	The SR parameter value is longer than 3 digits.
572	SR VALUE NOT NUMERIC	Success rate parameter faults	Top
	The SR parameter value is invalid.
573	SR VALUE OUT OF RANGE	Success rate parameter faults	Top
	The SR parameter value is too high.
580	LT NO CONNECTION	Lock trunk parameter faults	Top
	???
590	RI VALUE MISSING	Time to answer parameter faults	Top
	The RI parameter has no value associated with the parameter tag.
591	RI VALUE TOO LONG	Time to answer parameter faults	Top
	The RI parameter value is longer than 2 digits.
592	RI VALUE NOT NUMERIC	Time to answer parameter faults	Top
	The RI parameter value is not numeric.
593	RI VALUE OUT OF RANGE	Time to answer parameter faults	Top
	The RI parameter value is out of range.
594	RI PARAM OUTSIDE REGULATIONS	Time to answer parameter faults	Top
	The RI parameter value is too low to meet regulations.

600 - 699

Code	Label	Fault Type
	Description
600	IC PARAM MISSING	Identify cti parameter faults	Top
	error no longer applicable
601	IC PARAM IN SINGLE	Identify cti parameter faults	Top
	error no longer applicable
602	IC PARAM BADLY FORMED	Identify cti parameter faults	Top
	The IC parameter value is badly formed.
603	IC PARAM INVALID	Identify cti parameter faults	Top
	The IC parameter value is invalid. This message usually appears because there is no telephony layer connected to CallGem.
604	IC PARAM NOTRUNKS	The identified cti cluster has no trunks for use	Top
	The cti cluster identified by the IC parameter currently has no trunk lines available for use (it is offline).
605	IC PARAM BAD CHARS	Identify cti parameter faults	Top
	The IC parameter contains contains illegal characters, which may be nondisplay, delimeters (colon, semicolon, pipe), slashes or quotation marks.
606	MEDIA LAYER DOES NOT SUPPORT NAILUP PROTOCOL	Identify cti parameter faults	Top
	The media layer servicing the agent nailup request does not support the nailup (SL and LS message) protocol.
610	RX VALUE NOT REQUIRED	Route external parameter faults	Top
	The RX parameter does not require a value.
611	RX PARAM INVALID	Route external parameter faults	Top
	??? Superseded error
612	NO RX WITH PROGRESSIVE PREVIEW	Route external parameter faults	Top
	The RX Parameter may not be specified for progressive and preview-type campaigns.
620	TR PARAM BADLY FORMED	Timeout reserve param faults	Top
	The TR parameter value is badly-formed.
621	TR VALUE OUT OF RANGE	Timeout reserve param faults	Top
	The TR parameter value is out of range.
630	UT PARAM BADLY FORMED	Unavailable timeout param faults	Top
	The UT parameter value is badly-formed.
631	UT VALUE OUT OF RANGE	Unavailable timeout param faults	Top
	The UT parameter value is out of range.
640	NU NOT ROUTE EXTERNAL	Now unavailable message faults	Top
	The NU message only applies to campaigns where agent routing takes place external to CallGem.
650	UG TIMEOUT	Unavailable grant timeout	Top
	CallGem timed out waiting for the UG message to be sent.
660	LC AGENT NOT IN POOL	External LC message faults	Top
	The agent identified in the LC message is not in the predictive pool.
661	LC NUMBER IS PREVIEW	External LC message faults	Top
	??? Deprecated
662	LC PREVIEW WRONG CALL	External LC message faults	Top
	The previewing agent and the agent assocaited with the LC message do not match.
663	LC AGENT NOT ASSOCIATED	External LC message faults	Top
	The agent for whom the call was dialed and the agent assocaited with the LC message do not match.
664	LC WITH AN DISALLOWED NO RX	External LC message faults	Top
	The LC message has an AN parameter indicating that the switch is determining route to agent. The campaign has been opened without the Route External (RX) parameter which means this form of connect is invalid.
670	TD PARAM MISSING	Tenant Descriptor faults	Top
	The TD parameter is missing from the message. This may indicate an application integration error.
671	TD VALUE MISSING	Tenant Descriptor faults	Top
	The TD parameter has no value associated with the parameter tag.
672	TD VALUE TOO LONG	Tenant Descriptor faults	Top
	The TD parameter value is too long.
673	DUPLICATE TENANT	Tenant Descriptor faults	Top
	A tenant with the ID specified already exists.
674	TENANT NOT FOUND	Tenant Descriptor faults	Top
	No tenant with the ID specified exists. Please check that the tenant has been provisioned through the C1 message.
675	DEFAULT TENANT NOT FOUND	Tenant Descriptor faults	Top
	The default tenant does not exist yet. The default telephony layer may not yet be started.
676	TENANT NOT IN SERVICE	Tenant Descriptor faults	Top
	The Tenant specified is not in service.
677	TENANT CLOSING	Tenant Descriptor faults	Top
	The Tenant is decommissioning. It is not possible to take the requested action.
678	TD PARAM MISMATCH	Tenant Descriptor faults	Top
	The TD parameter specified is not recognised by the server.
679	TENANT NOT CONFIGURED	Tenant Descriptor faults	Top
	The TD parameter specified does not relate to any tenant configured on the system.

700 - 799

Code	Label	Fault Type
	Description
710	RO VALUE NOT REQUIRED	Return Option parameter faults	Top
	The RO parameter does not require a value.
720	ND VALUE NOT REQUIRED	Notify disconnect parameter faults	Top
	The ND parameter on the TO message does not require a value
721	ND NEEDED FOR NONAGENT WORK	Notify disconnect parameter faults	Top
	In order to use non-agent campaigns the telephony layer must support the ND parameter
722	ND TIMEOUT	Notify disconnect parameter faults	Top
	ND Must be sent within 10 seconds of a request to drop a connected call.
730	SD VALUE NOT REQUIRED	Station disconnect parameter faults	Top
	The SD parameter on the TO message does not require a value.
740	PO PARAM MISSING	Port identifier parameter faults	Top
	The PO parameter is missing from the message. This may indicate an application integration error.
741	PO VALUE MISSING	Port identifier parameter faults	Top
	The PO parameter has no value associated with the parameter tag.
742	PO VALUE TOO LONG	Port identifier parameter faults	Top
	The PO parameter value is too long.
750	PF VALUE NOT REQUIRED	Port free parameter faults	Top
	The PF parameter on the TO message does not require a value.
751	PC VALUE NOT REQUIRED	Purce Retry Cache Parameter Fault	Top
	The PC parameter on the RL message does not require a value.
752	P0 VALUE NOT REQUIRED	Purce Primary Cache Parameter Fault	Top
	The P0 parameter on the RL message does not require a value.
760	OD VALUE MISSING	Offhook delay parameter faults	Top
	The OD parameter has no value associated with the parameter tag.
761	OD VALUE BADLY FORMED	Offhook delay parameter faults	Top
	The OD value is badly-formed.
762	OD VALUE OUT OF RANGE	Offhook delay parameter faults	Top
	The OD parameter value is out of range.
770	DT VALUE MISSING	Data parameter faults	Top
	The DT parameter has no value associated with the parameter tag.
771	DT VALUE TOO LONG	Data parameter faults	Top
	The DT parameter value exceeds 128000 characters in length.
772	DT PARAM MISSING	Data parameter faults	Top
	The DT parameter is missing.
777	XD PARAM MISSING	XD (Xfer Data) parameter faults	Top
	XD parameter is missing from the message. This may indicate an application integration error.
778	XD VALUE MISSING	XD (Xfer Data) parameter faults	Top
	The XD parameter has no value associated with the parameter tag.
779	XD VALUE TOO LONG	XD (Xfer Data) parameter faults	Top
	The XD parameter value is too long.
780	MS PARAM MISSING	Log message parameter faults	Top
	The MS parameter is missing from the message. This may indicate an application integration error.
781	MS VALUE MISSING	Log message parameter faults	Top
	The MS parameter has no value associated with the parameter tag.
782	MS VALUE TOO LONG	Log message parameter faults	Top
	The MS parameter value is too long.

800 - 899

Code	Label	Fault Type
	Description
801	TX PARAM BADLY FORMED	Transaction ID parameter faults	Top
	The TX parameter contains contains illegal characters, which may be nondisplay, delimeters (colon, semicolon, pipe), slashes or quotation marks.
802	TX PARAM IN USE	Transaction ID parameter faults	Top
	The TX parameter value is already in use by another transaction.
803	TX PARAM MISSING	Transaction ID parameter faults	Top
	The TX parameter is missing from the message. This may indicate an application integration error.
804	NO TX WITH ID SPECIFIED	Transaction ID parameter faults	Top
	No transaction with the specified identifier exists.
805	TX VALUE MISSING	Transaction ID parameter faults	Top
	The TX parameter has no value associated with the parameter tag.
806	TX VALUE TOO LONG	Transaction ID parameter faults	Top
	The TX parameter value is too long.
811	C2 INVALID	Campaign Name 2 parameter faults	Top
	The C2 Parameter value is invalid.
812	C2 CLOSING OR SUSPEND	Campaign Name 2 parameter faults	Top
	The campaign specified in the C2 parameter is not running, or is in the process of closing.
813	C2 PARAM MISSING	Campaign Name 2 parameter faults	Top
	The C2 parameter is missing from the message. This may indicate an application integration error.
814	C2 VALUE MISSING	Campaign Name 2 parameter faults	Top
	The C2 parameter has no value associated with the parameter tag.
815	C2 VALUE TOO LONG	Campaign Name 2 parameter faults	Top
	The C2 parameter value is too long.
816	C2 SAME CN	Campaign Name 2 parameter faults	Top
	The C2 parameter contains the same value as the CN parameter.
821	PP VALUE NOT REQUIRED	Purge progressing parameter faults	Top
	The PP parameter to the PQ message does not require a value.
831	RS VALUE MISSING	Resource Status Parameter faults	Top
	The RS parameter has no value associated with the parameter tag.
832	RS VALUE TOO LONG	Resource Status Parameter faults	Top
	The RS parameter value is too long.
833	RS VALUE NOT NUMERIC	Resource Status Parameter faults	Top
	The RS parameter value is not numeric.
834	RS VALUE OUT OF RANGE	Resource Status Parameter faults	Top
	The RS parameter value is out of range.
835	RS PARAM MISSING	Resource Status Parameter faults	Top
	The RS parameter is missing. This may indicate an applicaiton integration error.
836	RS VALUE OUT OF RANGE TT	Resource Status Parameter faults	Top
	The RS parameter value must have a value between 0 and 3 when used with the TT message.
837	RS VALUE OUT OF RANGE XR	Resource Status Parameter faults	Top
	The RS parameter value must have a value between 0 and 2 when used with the XR message.
838	RS VALUE OUT OF RANGE SP	Resource Status Parameter faults	Top
	The RS parameter value must have a value between 0 and 2 when used with the RS message.
841	SL VALUE NOT REQUIRED	Switch Login Parameter faults	Top
	The SL parameter to the TO message does not require a value.
851	SI PARAM MISSING	Session Identifier parameter faults	Top
	The SI parameter is missing from the message. This may indicate an application integration error.
852	SI VALUE MISSING	Session Identifier parameter faults	Top
	The SI parameter has no value associated with the parameter tag.
853	SI VALUE TOO LONG	Session Identifier parameter faults	Top
	The SI parameter value is longer than 80 characters.
854	SESSION NOT FOUND	Session Identifier parameter faults	Top
	There is no call session identified by the with the specified SI parameter.
855	DUPLICATE SESSION	Session Identifier parameter faults	Top
	There is already a call session identified by the specified SI parameter.
856	SESSION NOT DIALING	Session Identifier parameter faults	Top
	The call session is not in a dialing state.
857	SESSION DIALING	Session Identifier parameter faults	Top
	The call session is in a dialing state.
858	SESSION IN USE	Session Identifier parameter faults	Top
	The call session is already in use. This message may be sent in relation to agent action, in which case the session is the agent's current session.
859	SI PARAM INVALID CHARS	Session Identifier parameter faults	Top
	The SI parameter value contains invalid characters. Invalid characters are nondisplay characters, slash, backslash and quotation marks.
860	SESSION CAMPAIGN MISMATCH	Session Identifier parameter faults	Top
	The session is not associated with the campaign identified in the CN parameter.
861	TS VALUE NOT REQUIRED	Transfer status parameter faults	Top
	The TS parameter does not require a value.
862	SESSION AGENT MISMATCH	Session Identifier parameter faults	Top
	The session is not associated with the agent identified in the AN parameter.
871	SO VALUE NOT REQUIRED	Success Outcomes parameter faults	Top
	The SO parameter does not require a value.
872	FO VALUE NOT REQUIRED	Failure Outcomes parameter faults	Top
	The FO parameter does not require a value.
873	SO OR FO REQUIRED	Success or failure required by EO message faults	Top
	Either the SO or FO parameter (or both) must be specified on the EO message.
874	MO VALUE NOT REQUIRED	Success or failure required by EO message faults	Top
	The MO parameter does not require a value.
875	SP VALUE NOT REQUIRED	Speech Playback parameter faults	Top
	The SP parameter does not require a value.
881	DD VALUE NOT REQUIRED	Dont Dial parameter faults	Top
	The DD parameter does not require a value.
891	BD WRONG DIALMODE	Begin Dial message faults	Top
	BD can only be sent for open progressive (dialer-directed preview) campaigns.

900 - 999

Code	Label	Fault Type
	Description
901	WC VALUE NOT REQUIRED	Work Cache faults	Top
	The WC parameter does not require a value.
911	BA VALUE MISSING	Ringback Agent parameter faults	Top
	The BA parameter is missing from the message. This may indicate an application integration error.
912	BA VALUE TOO LONG	Ringback Agent parameter faults	Top
	The BA parameter is longer than 80 characters.
913	BT VALUE MISSING	Ringback Time parameter faults	Top
	The BT parameter is missing from the message. This may indicate an application integration error.
914	BT VALUE TOO LONG	Ringback Time parameter faults	Top
	The BT parameter value is too long.
921	RC VALUE MISSING		Top
	??? Deprecated
922	RC VALUE TOO LONG		Top
	??? Deprecated
923	RC VALUE NOT NUMERIC		Top
	??? Deprecated
924	RC VALUE OUT OF RANGE		Top
	??? Deprecated
931	BN VALUE MISSING	Ringback Number parameter faults	Top
	The BN parameter is missing from the message. This may indicate an application integration error.
932	BN VALUE TOO LONG	Ringback Number parameter faults	Top
	The BN parameter value is longer than 80 characters.
941	CR VALUE NOT REQUIRED	Call Recording parameter faults	Top
	The CR parameter requires no value.
951	BL VALUE NOT REQUIRED	Blind transfer parameter faults	Top
	The BL parameter requires no value.
961	A2 VALUE MISSING	Second Agent parameter faults	Top
	Second agent [A2] parameter present but value is missing
962	A2 VALUE TOO LONG	Second Agent parameter faults	Top
	Second agent [A2] parameter present but exceeds 80 characters in length.
963	A2 PARAM MISSING	Second Agent parameter faults	Top
	Second agent [A2] parameter expected when call transfer requested but is missing.
964	A2 MISMATCH	Call Transfer parameter faults	Top
	The A2 Parameter supplied does not match the agent to which the action relates.
965	A2 INVALID	Call Transfer parameter faults	Top
	The Agent refernced by the A2 Parameter is invalid for a transfer operation. This may be because the agent is the same as the transferor agent.
971	DR MESSAGE NO COMMAND		Top
	??? Deprecated
972	DR MESSAGE MULTIPLE COMMANDS		Top
	??? Deprecateds
981	PS VALUE NOT REQUIRED		Top
	??? Deprecated
991	MF VALUE MISSING	Media Format parameter errors	Top
	The MF parameter value is missing.
992	MF VALUE NOT NUMERIC	Media Format parameter errors	Top
	The MF parameter value is not numeric.
993	MF VALUE OUT OF RANGE	Media Format parameter errors	Top
	The MF parameter value is out of range. Valid range is between 0 and 1.
994	MF VALUE TOO LONG	Media Format parameter errors	Top
	The MF parameter value is too long.

1000 - 1999

1000 - 1099

Code	Label	Fault Type
	Description
1001	DH VALUE NOT REQUIRED	Disconnect Hint parameter faults	Top
	The DH parameter requires no value.
1011	ON VALUE NOT REQUIRED	On (Boolean) parameter faults	Top
	The ON parameter requires no value.
1012	DN VALUE MISSING	Dialed Number parameter faults	Top
	The DN parameter has no value associated with the parameter tag.
1013	DN VALUE TOO LONG	Dialed Number parameter faults	Top
	The DN parameter exceeds 80 charcters in length.
1014	DN SI TN MUTEX	Dialed Number parameter faults	Top
	When used in the Remove Number message, the Dialed Number parameter is mutually exclusive with the Session ID / telephone number parameters
1021	INBOUND MESSAGE OUTBOUND CAMPAIGN	Inbound Outbound context faults	Top
	A message specific to inbound campaigns has been received for an outbound campaign.
1022	OUTBOUND MESSAGE INBOUND CAMPAIGN	Inbound Outbound context faults	Top
	A message specific to outbound campaigns has been received for an inbound campaign.
1023	NO CLOSE SYSTEM CAMPAIGN	System Campaign faults	Top
	An application may not close the system campaign.
1024	SYSTEM CAMPAIGN INVALID MESSAGE	System Campaign faults	Top
	Cetrain types of actions, such as going ACD available, are not permitted on the system campaign.
1025	OUTBOUND PARAM INBOUND CAMPAIGN	Inbound Outbound context faults	Top
	A parameter specific to outbound campaigns has been sent in a message to an inbound campaign.
1026	INBOUND PARAM OUTBOUND CAMPAIGN	Inbound Outbound context faults	Top
	A parameter specific to inbound campaigns has been sent in a message to an outbound campaign.
1031	T1 VALUE MISSING	Recording Tag parameter faults	Top
	The T1 parameter has no value associated with the parameter tag.
1032	T1 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T1 parameter value is longer than 80 characters.
1033	T2 VALUE MISSING	Recording Tag parameter faults	Top
	The T2 parameter has no value associated with the parameter tag.
1034	T2 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T2 parameter value is longer than 80 characters.
1035	T3 VALUE MISSING	Recording Tag parameter faults	Top
	The T3 parameter has no value associated with the parameter tag.
1036	T3 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T3 parameter value is longer than 80 characters.
1037	T4 VALUE MISSING	Recording Tag parameter faults	Top
	The T4 parameter has no value associated with the parameter tag.
1038	T4 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T4 parameter value is longer than 80 characters.
1039	T5 VALUE MISSING	Recording Tag parameter faults	Top
	The T5 parameter has no value associated with the parameter tag.
1040	T5 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T5 parameter value is longer than 80 characters.
1041	T6 VALUE MISSING	Recording Tag parameter faults	Top
	The T6 parameter has no value associated with the parameter tag.
1042	T6 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T6 parameter value is longer than 80 characters.
1043	T7 VALUE MISSING	Recording Tag parameter faults	Top
	The T7 parameter has no value associated with the parameter tag.
1044	T7 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T7 parameter value is longer than 80 characters.
1045	T8 VALUE MISSING	Recording Tag parameter faults	Top
	The T8 parameter has no value associated with the parameter tag.
1046	T8 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T8 parameter value is longer than 80 characters.
1047	T9 VALUE MISSING	Recording Tag parameter faults	Top
	The T9 parameter has no value associated with the parameter tag.
1048	T9 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T9 parameter value is longer than 80 characters.
1049	T0 VALUE MISSING	Recording Tag parameter faults	Top
	The T0 parameter has no value associated with the parameter tag.
1050	T0 VALUE TOO LONG	Recording Tag parameter faults	Top
	The T0 parameter value is longer than 80 characters.
1051	L1 VALUE MISSING	Recording Label parameter faults	Top
	The L1 parameter has no value associated with the parameter tag.
1052	L1 VALUE TOO LONG	Recording Label parameter faults	Top
	The L1 parameter value is longer than 80 characters.
1053	L2 VALUE MISSING	Recording Label parameter faults	Top
	The L2 parameter has no value associated with the parameter tag.
1054	L2 VALUE TOO LONG	Recording Label parameter faults	Top
	The L2 parameter value is longer than 80 characters.
1055	L3 VALUE MISSING	Recording Label parameter faults	Top
	The L3 parameter has no value associated with the parameter tag.
1056	L3 VALUE TOO LONG	Recording Label parameter faults	Top
	The L3 parameter value is longer than 80 characters.
1057	L4 VALUE MISSING	Recording Label parameter faults	Top
	The L4 parameter has no value associated with the parameter tag.
1058	L4 VALUE TOO LONG	Recording Label parameter faults	Top
	The L4 parameter value is longer than 80 characters.
1059	L5 VALUE MISSING	Recording Label parameter faults	Top
	The L5 parameter has no value associated with the parameter tag.
1060	L5 VALUE TOO LONG	Recording Label parameter faults	Top
	The L5 parameter value is longer than 80 characters.
1061	L6 VALUE MISSING	Recording Label parameter faults	Top
	The L6 parameter has no value associated with the parameter tag.
1062	L6 VALUE TOO LONG	Recording Label parameter faults	Top
	The L6 parameter value is longer than 80 characters.
1063	L7 VALUE MISSING	Recording Label parameter faults	Top
	The L7 parameter has no value associated with the parameter tag.
1064	L7 VALUE TOO LONG	Recording Label parameter faults	Top
	The L7 parameter value is longer than 80 characters.
1065	L8 VALUE MISSING	Recording Label parameter faults	Top
	The L9 parameter has no value associated with the parameter tag.
1066	L8 VALUE TOO LONG	Recording Label parameter faults	Top
	The L8 parameter value is longer than 80 characters.
1067	L9 VALUE MISSING	Recording Label parameter faults	Top
	The L9 parameter has no value associated with the parameter tag.
1068	L9 VALUE TOO LONG	Recording Label parameter faults	Top
	The L9 parameter value is longer than 80 characters.
1069	L0 VALUE MISSING	Recording Label parameter faults	Top
	The L0 parameter has no value associated with the parameter tag.
1070	L0 VALUE TOO LONG	Recording Label parameter faults	Top
	The L0 parameter value is longer than 80 characters.
1071	FC VALUE NOT REQUIRED	Followup (Preview) Call parameter faults	Top
	The FC parameter requires no value.
1072	NO PT WITH FC	Followup (Preview) Call parameter faults	Top
	The PT parameter may not be specified as well as the FC parameter.
1081	XD WRONG DIALSTATE		Top
	??? Deprecated
1091	NU VALUE NOT REQUIRED	Nailed Up parameter faults	Top
	The NU parameter requires no value.
1092	NU NOT APPLICABLE	Nail Up parameter faults	Top
	The NU parameter cannot be used for a virtual agent.

1100 - 1199

Code	Label	Fault Type
	Description
1101	NO SYSTEM CAMPAIGN		Top
	??? Deprecated
1110	GA PARAM ILLEGAL CHARS	Group Address parameter faults	Top
	The GA parameter has illegal characters in it.
1111	GA VALUE MISSING	Group Address parameter faults	Top
	The GA parameter has no values associated with the parameter tag.
1112	GA VALUE TOO LONG	Group Address parameter faults	Top
	The GA parameter value exceeds 80 characters.
1113	GROUP NOT FOUND	Group Address parameter faults	Top
	The group identified in the GA parameter does not exist.
1114	GA PARAM MISSING	Group Address parameter faults	Top
	The GA parameter is not present in the message. This may indicate an application integration error.
1115	CANNOT RESOLVE GA TO USABLE STATION	Group Address parameter faults	Top
	The group (and its overflows) have no usable stations. This may be a temporary condition and does not necessarily indicate an application error.
1116	GROUP CAMPAIGN MISMATCH	Group Address parameter faults	Top
	The group identified in the GA parameter is not associated with the campaign identified in the CN parameter.
1117	NO MC GA NON PREDICTIVE	Group Address parameter faults	Top
	The GA parameter may only be specified on the MC message for a predictive campaign
1118	NO MC GA AGENT SPECIFIC	Group Address parameter faults	Top
	A Group address cannot be specified for an agent-specific call.
1119	NO GROUP WITH RINGING CALLS	Group Address parameter faults	Top
	There is no ring group with ringing calls.
1121	CALL NOT BEING TRANSFERRED	Call Transfer faults	Top
	The call identified in the TS or TA message is not being transferred.
1122	STATION NOT IN TRANSFER	Call Transfer faults	Top
	The agent identified by the AN parameter is not in a transfer state.
1131	AW VALUE NOT REQUIRED	AutoWrap parameter faults	Top
	The AW parameter requires no value.
1141	SN VALUE MISSING	Symbolic Name Parameter faults	Top
	The SN parameter has no value associated with the parameter tag.
1142	SN VALUE TOO LONG	Symbolic Name Parameter faults	Top
	The SN parameter value exceeds 80 characters.
1143	SN PARAM MISSING	Symbolic Name Parameter faults	Top
	The SN parameter is not present. This may indicate an application integration error.
1144	INVALID SYMBOL NAME	Symbolic Name Parameter faults	Top
	The Symbolic Name does not exist in the namespace.
1151	QT VALUE MISSING	Queue Timeout parameter faults	Top
	The QT parameter has no valure associated with the parameter tag.
1152	QT VALUE TOO LONG	Queue Timeout parameter faults	Top
	The QT parameter value is too long.
1153	QT VALUE NOT NUMERIC	Queue Timeout parameter faults	Top
	The QT parameter value is not numeric.
1154	QT VALUE OUT OF RANGE	Queue Timeout parameter faults	Top
	The QT parameter value is out of range.
1161	RA PARAM MISSING	Route Address parameter faults	Top
	The RA parameter is missing. This may indicate an application integration error.
1162	RA VALUE MISSING	Route Address parameter faults	Top
	The RA parameter has no value associated with the parameter tag.
1163	RA VALUE TOO LONG	Route Address parameter faults	Top
	The RA parameter value is too long.
1164	INVALID ROUTE	Route Address parameter faults	Top
	The address specified is not a valid group or extension address.
1171	MM VALUE MISSING	Machine Message parameter faults	Top
	The MM parameter has no value assocaited with the parameter tag.
1172	MM VALUE TOO LONG	Machine Message parameter faults	Top
	The MM parameter value is too long.
1181	NA VALUE MISSING	Number of Virtual Agents parameter faults	Top
	The NA parameter has no values associated with the parameter tag.
1182	NA VALUE TOO LONG	Number of Virtual Agents parameter faults	Top
	The NA parameter value is too long.
1183	NA VALUE NOT NUMERIC	Number of Virtual Agents parameter faults	Top
	The NA parameter value is not numeric
1191	WD VALUE NOT REQUIRED	War Dial parameter faults	Top
	The WD parameter requires no value.

1200 - 1299

Code	Label	Fault Type
	Description
1201	WP VALUE NOT REQUIRED	Wardial Predictive parameter faults	Top
	The WP parameter requires no value.
1211	RE VALUE MISSING	Reason parameter faults	Top
	The RE parameter has no value associated with the parameter tag.
1212	RE VALUE TOO LONG	Reason parameter faults	Top
	The RE parameter value is too long.
1213	RE VALUE NOT NUMERIC	Reason parameter faults	Top
	The RE parameter value is not numeric.
1214	RE VALUE OUT OF RANGE	Reason parameter faults	Top
	The RE parameter value is out of range.
1215	UT PARAMETER BADLY FORMED		Top
	??? Deprecated
1217	IC PARAMETER BADLY FORMED	Identify CTI parameter faults	Top
	The IC parameter value is badly-formed.
1218	BD VALUE NOT REQUIRED	Begin Dial parameter faults	Top
	The BD parameter requires no value.
1219	CA VALUE OUT OF RANGE	Cause parameter faults	Top
	The CA parameter value is out of range.
1220	QN VALUE MISSING		Top
	??? Deprecated
1221	QN VALUE TOO LONG		Top
	??? Deprecated
1222	CN PARAM MISSING	Campaign Name parameter faults	Top
	The CN parameter is not present. This may indicate an application integration error.
1223	CN PARAM TOO LONG	Campaign Name parameter faults	Top
	The CN parameter value exceeds 80 characters.
1224	AG VALUE MISSING	Agent Alternate Identifier parameter faults	Top
	The AG parameter has no value associated with the parameter tag.
1225	AG VALUE TOO LONG	Agent Alternate Identifier parameter faults	Top
	The AG parameter value is longer than 80 characters.
1226	TV VALUE MISSING	Timeout Value parameter faults	Top
	The TV parameter has no value associated with the parameter tag.
1227	TV VALUE TOO LONG	Timeout Value parameter faults	Top
	The TV parameter value is too long.
1228	NA VALUE OUT OF RANGE		Top
	??? Deprecated
1229	AA VALUE NOT REQUIRED	Agent Available parameter faults	Top
	The AA parameter (not to be confused with AA message) requires no value.
1231	CD VALUE NOT REQUIRED	Call Disconnect parameter faults	Top
	The CD parameter (not to be confused with CD message) requires no value.
1232	CI VALUE NOT REQUIRED	Call Initiate parameter faults	Top
	The CI parameter (not to be confused with CI message) requires no value.
1233	CT VALUE NOT REQUIRED	Call Transfer parameter faults	Top
	The CT parameter (not to be confused with CT message) requires no value.
1234	LC VALUE NOT REQUIRED	Line Connect parameter faults	Top
	The LC parameter (not to be confused with LC message) requires no value.
1235	TV EV MUTEX	Timeout Value parameter faults	Top
	The TV and EV parameters are mutually exclusive
1241	IR VALUE MISSING	ISDN Raw Cause parameter faults	Top
	The IR parameter has no value associated with the parameter tag.
1242	IR VALUE NOT NUMERIC	ISDN Raw Cause parameter faults	Top
	The IR parameter value is not numeric.
1243	IR VALUE OUT OF RANGE	ISDN Raw Cause parameter faults	Top
	The IR parameter value must represent a valid Q.931 clearing cause value between 0 and 127.
1244	IR VALUE TOO LONG	ISDN Raw Cause parameter faults	Top
	The IR parameter value is too long.
1251	RF VALUE MISSING	Recording filename parameter faults	Top
	The RF parameter has no value associated with ythe parameter tag.
1252	RF VALUE TOO LONG	Recording filename parameter faults	Top
	The RF parameter value is too long.
1261	IS VALUE NOT REQUIRED		Top
	??? Deprecated?
1271	DR VALUE MISSING	Delay Reason parameter faults	Top
	The DR parameter has no value associated eith the parameter tag.
1272	DR VALUE TOO LONG	Delay Reason parameter faults	Top
	The DR parameter value is too long.
1273	DR VALUE OUT OF RANGE	Delay Reason parameter faults	Top
	The DR parameter value is out of range.
1274	DR VALUE NOT NUMERIC	Delay Reason parameter faults	Top
	The DR parameter value is not numeric.
1281	CH VALUE NOT REQUIRED	Coaching parameter faults	Top
	The CH parameter requires no value.
1291	CM VALUE MISSING	??? New	Top
	??? New
1292	CM VALUE TOO LONG	??? New	Top
	??? New

1300 - 1399

Code	Label	Fault Type
	Description
1301	IU VALUE NOT REQUIRED	In Use Parameter faults	Top
	The IU parameter requires no value.
1311	V0 VALUE MISSING	Skill value faults	Top
	The V0 parameter has no value associated with the parameter tag.
1312	V0 VALUE TOO LONG	Skill value faults	Top
	The V0 parameter value is longer than 80 characters.
1321	V1 VALUE MISSING	Skill value faults	Top
	The V1 parameter has no value associated with the parameter tag.
1322	V1 VALUE TOO LONG	Skill value faults	Top
	The V1 parameter value is longer than 80 characters.
1331	V2 VALUE MISSING	Skill value faults	Top
	The V2 parameter has no value associated with the parameter tag.
1332	V2 VALUE TOO LONG	Skill value faults	Top
	The V2 parameter value is longer than 80 characters.
1341	V3 VALUE MISSING	Skill value faults	Top
	The V3 parameter has no value associated with the parameter tag.
1342	V3 VALUE TOO LONG	Skill value faults	Top
	The V3 parameter value is longer than 80 characters.
1351	V4 VALUE MISSING	Skill value faults	Top
	The V4 parameter has no value associated with the parameter tag.
1352	V4 VALUE TOO LONG	Skill value faults	Top
	The V4 parameter value is longer than 80 characters.
1361	V5 VALUE MISSING	Skill value faults	Top
	The V5 parameter has no value associated with the parameter tag.
1362	V5 VALUE TOO LONG	Skill value faults	Top
	The V5 parameter value is longer than 80 characters.
1371	V6 VALUE MISSING	Skill value faults	Top
	The V6 parameter has no value associated with the parameter tag.
1372	V6 VALUE TOO LONG	Skill value faults	Top
	The V6 parameter value is longer than 80 characters.
1381	V7 VALUE MISSING	Skill value faults	Top
	The V7 parameter has no value associated with the parameter tag.
1382	V7 VALUE TOO LONG	Skill value faults	Top
	The V7 parameter value is longer than 80 characters.
1391	V8 VALUE MISSING	Skill value faults	Top
	The V8 parameter has no value associated with the parameter tag.
1392	V8 VALUE TOO LONG	Skill value faults	Top
	The V8 parameter value is longer than 80 characters.

1400 - 1499

Code	Label	Fault Type
	Description
1401	V9 VALUE MISSING	Skill value faults	Top
	The V9 parameter has no value associated with the parameter tag.
1402	V9 VALUE TOO LONG	Skill value faults	Top
	The V9 parameter value is longer than 80 characters.
1411	CL VALUE MISSING	Calling Line ID parameter faults	Top
	The CL parameter has no value associated with the parameter tag.
1412	CL VALUE TOO LONG	Calling Line ID parameter faults	Top
	The CL parameter value is longer than 80 characters.
1421	GO VALUE MISSING	Group Order parameter faults	Top
	The GO parameter has no value associated with the parameter tag.
1422	GO VALUE TOO LONG	Group Order parameter faults	Top
	The GO parameter value is too long.
1423	GO VALUE NOT NUMERIC	Group Order parameter faults	Top
	The GO parameter value is not numeric.
1424	GO VALUE OUT OF RANGE	Group Order parameter faults	Top
	The GO parameter value is out of range.
1431	C3 VALUE NOT REQUIRED	3-Party conference parameter faults	Top
	The C3 parameter requires no value.
1432	C4 VALUE NOT REQUIRED	3-Party conference parameter faults	Top
	The C4 parameter (modified 3-party conference) requires no value.
1433	C5 VALUE NOT REQUIRED	3-Party conference parameter faults	Top
	The C5 parameter (modified 3-party conference) requires no value.
1441	G0 PARAM MISSING	Huntgroup parameter faults	Top
	The G0 parameter is missing. This may indicate an application integration error.
1442	G0 VALUE MISSING	Huntgroup parameter faults	Top
	The G0 parameter has no value associated with the parameter tag.
1443	G0 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G0 parameter value is too long.
1451	G1 VALUE MISSING	Huntgroup parameter faults	Top
	The G1 parameter has no value associated with the parameter tag.
1452	G1 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G1 parameter value is too long.
1453	G1 VALUE NOT NUMERIC	Huntgroup parameter faults	Top
	The G1 parameter value is not numeric.
1454	G1 VALUE OUT OF RANGE	Huntgroup parameter faults	Top
1461	G2 VALUE MISSING	Huntgroup parameter faults	Top
	The G2 parameter has no value associated with the parameter tag.
1462	G2 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G2 parameter value is too long.
1463	G2 VALUE NOT NUMERIC	Huntgroup parameter faults	Top
	The G2 parameter value is not numeric.
1464	G2 VALUE OUT OF RANGE	Huntgroup parameter faults	Top
	The G2 parameter value is out of range.
1471	G3 VALUE MISSING	Huntgroup parameter faults	Top
	The G3 parameter has no value associated with the parameter tag.
1472	G3 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G3 parameter value is too long.
1481	G4 VALUE MISSING	Huntgroup parameter faults	Top
	The G4 parameter has no value associated with the parameter tag.
1482	G4 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G4 parameter value is too long.
1483	G4 VALUE NOT NUMERIC	Huntgroup parameter faults	Top
	The G4 parameter value is not numeric.
1484	G4 VALUE OUT OF RANGE	Huntgroup parameter faults	Top
	The G4 parameter value is out of range.
1491	G5 VALUE MISSING	Huntgroup parameter faults	Top
	The G5 parameter has no value associated with the parameter tag.
1492	G5 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G5 parameter value is too long.
1493	G5 VALUE NOT NUMERIC	Huntgroup parameter faults	Top
	The G5 parameter value is not numeric.
1494	G5 VALUE OUT OF RANGE	Huntgroup parameter faults	Top
	The G5 parameter value is out of range.

1500 - 1599

Code	Label	Fault Type
	Description
1501	G6 VALUE MISSING	Huntgroup parameter faults	Top
	The G6 parameter has no value associated with the parameter tag.
1502	G6 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G6 parameter value is too long.
1503	G6 VALUE NOT NUMERIC	Huntgroup parameter faults	Top
	The G6 parameter value is not numeric.
1504	G6 VALUE OUT OF RANGE	Huntgroup parameter faults	Top
	The G6 parameter value is out of range.
1511	G7 VALUE MISSING	Huntgroup parameter faults	Top
	The G7 parameter has no value associated with the parameter tag.
1512	G7 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G7 parameter value is too long.
1513	G7 VALUE NOT NUMERIC	Huntgroup parameter faults	Top
	The G7 parameter value is not numeric.
1514	G7 VALUE OUT OF RANGE	Huntgroup parameter faults	Top
	The G7 parameter value is out of range.
1521	G8 VALUE MISSING	Huntgroup parameter faults	Top
	The G8 parameter has no value associated with the parameter tag.
1522	G8 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G8 parameter value is too long.
1531	G9 VALUE MISSING	Huntgroup parameter faults	Top
	The G9 parameter has no value associated with the parameter tag.
1532	G9 VALUE TOO LONG	Huntgroup parameter faults	Top
	The G9 parameter value is too long.
1541	VA VALUE NOT REQUIRED	Virtual Agent parameter faults	Top
	The VA parameter requires no value.
1551	DL VALUE MISSING	Digits Lower parameter faults	Top
	The DL parameter has no value associated with the parameter tag.
1552	DL VALUE TOO LONG	Digits Lower parameter faults	Top
	The DL parameter value is too long.
1553	DL VALUE NOT NUMERIC	Digits Lower parameter faults	Top
	The DL parameter value is not numeric.
1554	DL VALUE OUT OF RANGE	Digits Lower parameter faults	Top
	The DL parameter value is out of range.
1561	DU VALUE MISSING	Digits Upper parameter faults	Top
	The DU parameter has no value associated with the parameter tag.
1562	DU VALUE TOO LONG	Digits Upper parameter faults	Top
	The DU parameter value is too long.
1563	DU VALUE NOT NUMERIC	Digits Upper parameter faults	Top
	The DU parameter value is not numeric.
1564	DU VALUE OUT OF RANGE	Digits Upper parameter faults	Top
	The DU parameter value is out of range.
1571	ED BAD DIGIT	Terminating Digits parameter faults	Top
	The ED parameter contains an invalid DTMF digit. Valid values are 0-9, #, * and A-D.
1572	ED VALUE MISSING	Terminating Digits parameter faults	Top
	The ED parameter has no value associated with the parameter tag.
1573	ED VALUE TOO LONG	Terminating Digits parameter faults	Top
	The ED parameter value is too long.
1581	VD BAD DIGIT	Valid Digits parameter faults	Top
	The VD parameter contains an invalid DTMF digit. Valid values are 0-9, #, * and A-D.
1582	VD VALUE MISSING	Valid Digits parameter faults	Top
	The VD parameter has no value associated with the parameter tag.
1583	VD VALUE TOO LONG	Valid Digits parameter faults	Top
	The VD parameter value is too long.
1591	PC NOT VIRTUAL AGENT	Play and Capture message faults	Top
	The Agent used on the PC message is not a virtual agent.
1592	VIRTUAL AGENT INVALID OP	Virtual agent faults	Top
	The operation is not valid for a virtual agent
1592	MF AND SPEECH MUTEX	Virtual agent faults	Top
	The Play and capture message contains both speech capture and MF capture parameters. These are mutually-exclusive.
1592	NO MF OR SPEECH PARAMS	Virtual agent faults	Top
	The Play and capture message neither speech capture nor MF capture parameters. You must specify either speech or MF capture parameters.

1600 - 1699

Code	Label	Fault Type
	Description
1601	CX VALUE MISSING	Capture Timeout parameter faults	Top
	The CX parameter has no value associated with the parameter tag.
1602	CX VALUE TOO LONG	Capture Timeout parameter faults	Top
	The CX parameter value is too long.
1603	CX VALUE NOT NUMERIC	Capture Timeout parameter faults	Top
	The CX parameter value is not numeric.
1604	CX VALUE OUT OF RANGE	Capture Timeout parameter faults	Top
	The CX parameter value is out of range.
1611	DZ PARAM MISSING	DTMF Data parameter faults	Top
	The DZ parameter is missing. This may indicate an application integration error.
1612	DZ VALUE MISSING	DTMF Data parameter faults	Top
	The DZ value is missing.
1613	DZ VALUE TOO LONG	DTMF Data parameter faults	Top
	The DZ parameter is over 400 characters long.
1621	E1 VALUE MISSING	Extension address parameter faults	Top
	The E1 parameter has no value associated with the parameter tag.
1622	E1 VALUE TOO LONG	Extension address parameter faults	Top
	The E1 parameter value is longer than 80 characters.
1623	E2 VALUE MISSING	Extension address parameter faults	Top
	The E2 parameter has no value associated with the parameter tag.
1624	E2 VALUE TOO LONG	Extension address parameter faults	Top
	The E2 parameter value is longer than 80 characters.
1625	E3 VALUE MISSING	Extension address parameter faults	Top
	The E3 parameter has no value associated with the parameter tag.
1626	E3 VALUE TOO LONG	Extension address parameter faults	Top
	The E3 parameter value is longer than 80 characters.
1627	E4 VALUE MISSING	Extension address parameter faults	Top
	The E4 parameter has no value associated with the parameter tag.
1628	E4 VALUE TOO LONG	Extension address parameter faults	Top
	The E4 parameter value is longer than 80 characters.
1631	TURRET NOT EXIST	Turret ID parameter faults	Top
	No turret with the specified ID exists.
1632	TURRET STATION CONFLICT	Turret ID parameter faults	Top
	One of the extension addresses configured for the turret is configured as part of another turret.
1633	TURRET NO MORE THAN 1 NAILUP	Turret ID parameter faults	Top
	A turret may not have more than one nailed-up station.
1634	TURRET ALREADY EXISTS	Turret ID parameter faults	Top
	A turret with the specified ID already exists.
1635	TURRET DOESNT CONTAIN STATION	Turret ID parameter faults	Top
	The turret does not own the specified agent.
1636	TURRET HAS NO STATIONS	Turret ID parameter faults	Top
	The turret does not have any agent sessions logged in.
1637	TURRET CONTROL NO AN	Turret ID parameter faults	Top
	The message has a turret ID parameter an the AN parameter. Certain agent messages are turret control messages and the message applies to all agent sessions attached to the turret
1638	CANNOT RESOLVE TURRET TO USABLE STATION	Turret ID parameter faults	Top
	The turret either has no endpoints or the endpoints cannot support the requested media type.
1661	S1 VALUE MISSING	Skill Tag parameter faults	Top
	The S1 parameter has no value associated with the parameter tag.
1662	S1 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S1 parameter value is longer than 80 characters.
1663	S2 VALUE MISSING	Skill Tag parameter faults	Top
	The S2 parameter has no value associated with the parameter tag.
1664	S2 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S2 parameter value is longer than 80 characters.
1665	S3 VALUE MISSING	Skill Tag parameter faults	Top
	The S3 parameter has no value associated with the parameter tag.
1666	S3 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S3 parameter value is longer than 80 characters.
1667	S4 VALUE MISSING	Skill Tag parameter faults	Top
	The S4 parameter has no value associated with the parameter tag.
1668	S4 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S4 parameter value is longer than 80 characters.
1669	S5 VALUE MISSING	Skill Tag parameter faults	Top
	The S5 parameter has no value associated with the parameter tag.
1670	S5 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S5 parameter value is longer than 80 characters.
1671	S6 VALUE MISSING	Skill Tag parameter faults	Top
	The S6 parameter has no value associated with the parameter tag.
1672	S6 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S6 parameter value is longer than 80 characters.
1673	S7 VALUE MISSING	Skill Tag parameter faults	Top
	The S7 parameter has no value associated with the parameter tag.
1674	S7 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S7 parameter value is longer than 80 characters.
1675	S8 VALUE MISSING	Skill Tag parameter faults	Top
	The S8 parameter has no value associated with the parameter tag.
1676	S8 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S8 parameter value is longer than 80 characters.
1677	S9 VALUE MISSING	Skill Tag parameter faults	Top
	The S9 parameter has no value associated with the parameter tag.
1678	S9 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S9 parameter value is longer than 80 characters.
1679	S0 VALUE MISSING	Skill Tag parameter faults	Top
	The S0 parameter has no value associated with the parameter tag.
1680	S0 VALUE TOO LONG	Skill Tag parameter faults	Top
	The S0 parameter value is longer than 80 characters.
1681	DH VALUE MISSING	Digits high parameter faults	Top
	The Digits high parameter value is missing.
1682	DH VALUE NOT NUMERIC	Digits high parameter faults	Top
	The Digits high parameter value is not numeric.
1683	DH VALUE OUT OF RANGE	Digits high parameter faults	Top
	The Digits high parameter value is either below 1 or exceeding 99.
1684	DH VALUE TOO LONG	Digits high parameter faults	Top
	The Digits high parameter value is exceeding 99.
1691	RD VALUE MISSING	Route Address parameter faults	Top
	The RD parameter value is missing.
1692	RD VALUE TOO LONG	Route Address parameter faults	Top
	The RD parameter value exceeds 80 characters in length.

1700 - 1799

Code	Label	Fault Type
	Description
1701	NO MONITOR MONITOR	Monitoring faults	Top
	You cannot monitor an agent that is already monitoring.
1702	MONITORING NOT NAILED UP	Monitoring faults	Top
	The monitoring agent is not nailed up. This means that it is not possible for this agent to monitor.
1703	MONITORED NOT NAILED UP	Monitoring faults	Top
	The monitored agent is not nailed up. This means that it is not possible to monitor this agent.
1704	NO MONITOR SELF	Monitoring faults	Top
	You cannot monitor yourself.
1711	NO PR ROUTE INTERNAL	Pending Route Message errors	Top
	You cannot monitor an agent that is already monitoring.
1721	WA VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1722	WA VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1723	ZD VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1724	ZD VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1725	WE VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1726	WE VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1727	WF VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1728	WF VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1729	WG VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1730	WG VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1731	WH VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1732	WH VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1733	WI VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1734	WI VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1735	WJ VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1736	WJ VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1737	WK VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1738	WK VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1739	WL VALUE MISSING	Security Message Errors	Top
	This error is internal to CallGem
1740	WL VALUE TOO LONG	Security Message Errors	Top
	This error is internal to CallGem
1741	CS VALUE MISSING	Calls-Per-Second parameter errors	Top
	The CS parameter value is missing.
1742	CS VALUE TOO LONG	Calls-Per-Second parameter errors	Top
	The CS parameter value is too long.
1743	CS VALUE NOT NUMERIC	Calls-Per-Second parameter errors	Top
	The CS parameter value is not numeric.
1744	CS VALUE TOO LOW	Calls-Per-Second parameter errors	Top
	The CS parameter value is too low.
1751	FA VALUE MISSING	Facility parameter errors	Top
	The FA parameter value is missing.
1752	FA VALUE TOO LONG	Facility parameter errors	Top
	The FA parameter value exceeds 80 characters in length.
1753	FA PARAMETER MISSING	Facility parameter errors	Top
	The FA parameter is missing from the message.
1761	SE VALUE MISSING	Severity parameter errors	Top
	The SE parameter value is missing.
1762	SE VALUE TOO LONG	Severity parameter errors	Top
	The SE parameter value is too long.
1763	SE VALUE NOT NUMERIC	Severity parameter errors	Top
	The SE parameter value is not numeric.
1764	SE VALUE OUT OF RANGE	Severity parameter errors	Top
	The SE parameter value is out of range. Valid range is between 1 and 4.
1765	SE PARAMETER MISSING	Facility parameter errors	Top
	The SE parameter is missing from the message.
1771	SP VALUE MISSING	Speech parameter errors	Top
	The SP parameter value is missing.
1772	SP VALUE TOO LONG	Speech parameter errors	Top
	The SP parameter value exceeds 4000 characters in length.
1773	MUST SP OR SN	Speech parameter errors	Top
	Both SP and SN parameters have veen specified. You can specify either speech in the SP parameter or or a sound fragement in the SN parameter, but not both.
1781	OV VALUE MISSING	System-generated faults	Top
	Customers should not be using the message that generates this error.
1782	OV VALUE NOT NUMERIC	System-generated faults	Top
	Customers should not be using the message that generates this error.
1783	OV VALUE OUT OF RANGE	System-generated faults	Top
	Customers should not be using the message that generates this error.
1784	OV VALUE TOO LONG	System-generated faults	Top
	Customers should not be using the message that generates this error.
1791	TQ VALUE NOT REQUIRED	Timeout Queue parameter faults	Top
	The timeout queue parameter requires no value.

1800 - 1899

Code	Label	Fault Type
	Description
1801	MA VALUE NOT REQUIRED	Machine parameter faults	Top
	The machine parameter requires no value.
1811	TS VALUE MISSING	Timestamp parameter faults	Top
	The Timestamp parameter value is missing.
1812	TS VALUE TOO LONG	Timestamp parameter faults	Top
	The Timestamp parameter value exceeds 50 characters.
1821	LD VALUE MISSING	Level-of-Detail parameter errors	Top
	The LD parameter value is missing.
1822	LD VALUE TOO LONG	Level-of-Detail parameter errors	Top
	The LD parameter value is too long.
1823	LD VALUE NOT NUMERIC	Level-of-Detail parameter errors	Top
	The LD parameter value is not numeric.
1824	LD VALUE OUT OF RANGE	Level-of-Detail parameter errors	Top
	The LD parameter value is out of range. Valid range is between 1 and 3.
1831	TL VALUE NOT REQUIRED	Target Limit parameter errors	Top
	The TL parameter requires no value.
1841	SA VALUE NOT REQUIRED	Spoof Agent parameter errors	Top
	The SA parameter requires no value.
1851	EX VALUE MISSING	External extension number faults	Top
	The EX parameter has no values associated with the parameter tag.
1852	EX VALUE TOO LONG	External extension number faults	Top
	The EX parameter value is longer than 80 characters.
1853	EX PARAM MISSING	External extension number faults	Top
	The EX parameter is missing from the message. This may indicate an application integration error.
1861	P1 VALUE MISSING	Preview timeout parameter faults	Top
	The P1 parameter has no value associated with the parameter tag.
1862	P1 VALUE NOT NUMERIC	Preview timeout parameter faults	Top
	The P1 parameter value is not numeric.
1863	P1 VALUE TOO LONG	Preview timeout parameter faults	Top
	The P1 parameter value is not numeric.
1864	P1 VALUE OUT OF RANGE	Preview timeout parameter faults	Top
	The P1 parameter value must be between 0 and 999 seconds.
1871	P2 VALUE MISSING	Breather timeout parameter faults	Top
	The P2 parameter has no value associated with the parameter tag.
1872	P2 VALUE NOT NUMERIC	Breather timeout parameter faults	Top
	The P2 parameter value is not numeric.
1873	P2 VALUE TOO LONG	Breather timeout parameter faults	Top
	The P2 parameter value is not numeric.
1874	P2 VALUE OUT OF RANGE	Breather timeout parameter faults	Top
	The P2 parameter value must be between 0 and 999 seconds.
1881	ILLEGAL SOCKET TRUNKSOPEN	Message socket context errors	Top
	You have sent trunks open for a CTI resource that already exists and is owned by a different socket.
1882	NOT TELEPHONY OWNER	Message socket context errors	Top
	You have sent telephony messages for a CTI resource that already exists and is owned by a different socket.
1891	ES VALUE MISSING	Error Threshold parameter faults	Top
	The ES parameter has no value associated with the parameter tag.
1892	ES VALUE NOT NUMERIC	Error Threshold parameter faults	Top
	The ES parameter value is not numeric.
1893	ES VALUE TOO LONG	Error Threshold parameter faults	Top
	The ES parameter value is not numeric.
1894	ES VALUE OUT OF RANGE	Error Threshold parameter faults	Top
	The ES parameter value must be between 0 and 99999 seconds.

1900 - 1999

Code	Label	Fault Type
	Description
1901	II VALUE MISSING	Reminder Interval parameter faults	Top
	The II parameter has no value associated with the parameter tag.
1902	II VALUE NOT NUMERIC	Reminder Interval parameter faults	Top
	The II parameter value is not numeric.
1903	II VALUE TOO LONG	Reminder Interval parameter faults	Top
	The II parameter value is not numeric.
1904	II VALUE OUT OF RANGE	Reminder Interval parameter faults	Top
	The II parameter value must be between 0 and 999 seconds.
1911	WS VALUE MISSING	Warning Threshold parameter faults	Top
	The WS parameter has no value associated with the parameter tag.
1912	WS VALUE NOT NUMERIC	Warning Threshold parameter faults	Top
	The WS parameter value is not numeric.
1913	WS VALUE TOO LONG	Warning Threshold parameter faults	Top
	The WS parameter value is not numeric.
1914	WS VALUE OUT OF RANGE	Warning Threshold parameter faults	Top
	The WS parameter value must be between 0 and 99999 seconds. A Value of 0 indicates no threshold.
1921	OA VALUE MISSING	Overflow Address faults	Top
	The OA parameter has no value associated with the parameter tag.
1922	OA VALUE TOO LONG	Overflow Address faults	Top
	The OA parameter value is longer than 80 characters.
1931	OB VALUE NOT REQUIRED	Overflow on Group Busy parameter errors	Top
	The OB parameter requires no value.
1941	QP VALUE MISSING	Queue Priority parameter faults	Top
	The QP parameter has no value associated with the parameter tag.
1942	QP VALUE NOT NUMERIC	Queue Priority parameter faults	Top
	The QP parameter value is not numeric.
1943	QP VALUE TOO LONG	Queue Priority parameter faults	Top
	The QP parameter value is not numeric.
1944	QP VALUE OUT OF RANGE	Queue Priority parameter faults	Top
	The QP parameter value must be between 0 and 99999999.
1951	RN VALUE MISSING	Queue Ring No Answer parameter faults	Top
	The RN parameter has no value associated with the parameter tag.
1952	RN VALUE NOT NUMERIC	Queue Ring No Answer parameter faults	Top
	The RN parameter value is not numeric.
1953	RN VALUE TOO LONG	Queue Ring No Answer parameter faults	Top
	The RN parameter value is not numeric.
1954	RN VALUE OUT OF RANGE	Queue Ring No Answer parameter faults	Top
	The RN parameter value must be between 5 and 99999 seconds.
1961	VN VALUE MISSING	Overflow Time parameter faults	Top
	The VN parameter has no value associated with the parameter tag.
1962	VN VALUE NOT NUMERIC	Overflow Time parameter faults	Top
	The VN parameter value is not numeric.
1963	VN VALUE TOO LONG	Overflow Time parameter faults	Top
	The VN parameter value is not numeric.
1964	VN VALUE OUT OF RANGE	Overflow Time parameter faults	Top
	The VN parameter value must be between 5 and 99999 seconds.
1971	XT VALUE MISSING	Application Route Timeout parameter faults	Top
	The XT parameter has no value associated with the parameter tag.
1972	XT VALUE NOT NUMERIC	Application Route Timeout parameter faults	Top
	The XT parameter value is not numeric.
1973	XT VALUE TOO LONG	Application Route Timeout parameter faults	Top
	The XT parameter value is not numeric.
1974	XT VALUE OUT OF RANGE	Application Route Timeout parameter faults	Top
	The XT parameter value must be between 5 and 999 seconds.
1981	QS VALUE MISSING	Queue Selection parameter faults	Top
	The QS parameter has no value associated with the parameter tag.
1982	QS VALUE NOT NUMERIC	Queue Selection parameter faults	Top
	The QS parameter value is not numeric.
1983	QS VALUE TOO LONG	Queue Selection parameter faults	Top
	The QS parameter value is too long.
1984	QS VALUE OUT OF RANGE	Queue Selection parameter faults	Top
	The QS parameter value must be between 5 and 999 seconds.
1991	CK VALUE NOT REQUIRED	Check parameter faults	Top
	The CK parameter requires no value.

2000 - 2999

2000 - 2099

Code	Label	Fault Type
	Description
2001	USER AUTH REQUIRED	Authentication faults	Top
	The connection requires User level authentication to process the command.
2002	SUPERVISOR AUTH REQUIRED	Authentication faults	Top
	The connection requires Supervisor level authentication to process the command.
2003	NAMESPACE AUTH REQUIRED	Authentication faults	Top
	The connection requires Namespace configuration level authentication to process the command.
2004	SYSTEM AUTH REQUIRED	Authentication faults	Top
	The connection requires System level authentication to process the command.
2005	CMJOBS AUTH REQUIRED	Authentication faults	Top
	The connection requires Campaign Manager job control authentication to process the command.
2006	CMADMIN AUTH REQUIRED	Authentication faults	Top
	The connection requires Campaign Manager administrator authentication to process the command.
2007	SU AUTH REQUIRED	Authentication faults	Top
	The connection requires super user authentication to process the command.
2011	PW VALUE MISSING	Password parameter faults	Top
	The password parameter needs a value.
2012	PW VALUE TOO LONG	Password parameter faults	Top
	The password parameter must be no longer than 80 characters.
2021	LL VALUE MISSING	Locale parameter faults	Top
	The LL parameter has no value associated with the parameter tag.
2022	LL VALUE NOT NUMERIC	Locale parameter faults	Top
	The QS parameter value is not numeric.
2023	LL VALUE TOO LONG	Locale parameter faults	Top
	The LL parameter value is too long.
2024	LL VALUE OUT OF RANGE	Locale parameter faults	Top
	The LL parameter value must be between 0 and 999.
2025	INVALID LOCALE	Locale parameter faults	Top
	There are specific locale codes that may be set. Valid values are 0, 1, 2, 3 and 993.
2031	CY VALUE MISSING	Campaign Identifier parameter faults	Top
	The CY parameter has no value associated with the parameter tag.
2032	CY VALUE NOT NUMERIC	Campaign Identifier parameter faults	Top
	The CY parameter value is not numeric.
2033	CY VALUE TOO LONG	Campaign Identifier parameter faults	Top
	The CY parameter value is too long.
2034	CY VALUE OUT OF RANGE	Campaign Identifier parameter faults	Top
	The CY parameter value must be between 0 and 9999.
2035	CY PARAM MISSING	Campaign Identifier parameter faults	Top
	The CY parameter must be present.
2036	CY NO CAMPAIGN	Campaign Identifier parameter faults	Top
	The server does not have a campaign with the ID specified.
2041	CM CAMPAIGN ALREADY LOCKED	Campaign Manager state faults	Top
	The campaign is already locked.
2042	CM CAMPAIGN NOT LOCKED	Campaign Manager state faults	Top
	The campaign is not locked. The campaign must be locked before you attempt any job control or admin functions.
2043	CM CAMPAIGN LOCKED ELSEWHERE	Campaign Manager state faults	Top
	The campaign is locked to another connection.
2044	CM SERVER WAITING TELEPHONY	Campaign Manager state faults	Top
	The server is waiting for telephony resources.
2045	CM CAMPAIGN WRONG STATE FOR UPDATE	Campaign Manager state faults	Top
	The campaign properties can only be updated if the campaign is running or stopped, not any intermediate states.
2046	CM CAMPAIGN WRONG STATE FOR START	Campaign Manager state faults	Top
	The campaign can only be started if stopped.
2047	CM CAMPAIGN WRONG STATE FOR SUSPEND	Campaign Manager state faults	Top
	The campaign can only be suspended if running.
2048	CM CAMPAIGN WRONG STATE FOR RESUME	Campaign Manager state faults	Top
	The campaign can only be resumed if suspended.
2049	CM CAMPAIGN WRONG STATE FOR RELOAD	Campaign Manager state faults	Top
	The campaign data can only be reloaded if the campaign is running.
2050	CM CAMPAIGN WRONG STATE FOR STOP	Campaign Manager state faults	Top
	The campaign can only stop if in a started state.
2051	CM REQUEST FAILED	Campaign Manager state faults	Top
	The request to change campaign state failed. CM campaign state may be out of sync with the ACD. You should report this to technical support.
2052	CM CAMPAIGN WRONG STATE FOR DELETE	Campaign Manager state faults	Top
	The campaign can only be deleted if stopped.
2053	CM CAMPAIGN WRONG STATE FOR RENAME	Campaign Manager state faults	Top
	The campaign can only be renamed if stopped.
2054	CM CAMPAIGN WRONG STATE FOR PREPROCESS	Campaign Manager state faults	Top
	The campaign database can only be preprocessed if the campaign is stopped.
2055	CM CAMPAIGN WRONG STATE FOR RESET STATISTICS	Campaign Manager state faults	Top
	The campaign statistics can only be reset if the campaign is stopped or suspended.
2056	CM CAMPAIGN WRONG STATE FOR RESET TABLES	Campaign Manager state faults	Top
	The campaign tables can only be reset if the campaign is stopped.
2057	CM CAMPAIGN START LINK NO MASTER	Campaign Manager state faults	Top
	Cannot start campaign link because the campaign is not linked, or the link master does not exist.
2058	CM CAMPAIGN WRONG STATE FOR START LINK	Campaign Manager state faults	Top
	Start campaign link can only proceed when the master campaign is stopped, suspended or open.
2059	CM CAMPAIGN STOP LINK NO MASTER	Campaign Manager state faults	Top
	Cannot stop campaign link because the campaign is not linked, or the link master does not exist.
2060	CM CAMPAIGN WRONG STATE FOR RESET	Campaign Manager state faults	Top
	Cannot reset database for campaign
2061	XML INVALID CAMPAIGN PARAMS	Campaign Manager data faults	Top
	The campaign parameter XML specified in the DT parameter has some invalid data. You should look in the Camapaign manager SCM log for the tenant to determine the element or syntax causing the problem.
2062	JSON INVALID CAMPAIGN PARAMS	Campaign Manager data faults	Top
	The campaign parameter JSON specified in the DT parameter has some invalid data. You should look in the Camapaign manager SCM log for the tenant to determine the element or syntax causing the problem.
2063	CM BAD DATA FRAMING	Campaign Manager data faults	Top
	Campaign manager supports data framed as either XML or JSON.
2064	CM DATA GENERATION	Campaign Manager data faults	Top
	Campaign manager has encountered an error generating data. Please report this to support.
2065	CM CAMPAIGN WRONG STATE FOR BLOCK KEY	Campaign Manager state faults	Top
	Can only block key when the campaign is running or suspended.
2066	CM CAMPAIGN WRONG STATE FOR PRIORITISATION	Campaign Manager state faults	Top
	Adjusting data segmentation priorities can only be done when the campaign is running or stopped.
2071	I1 PARAM MISSING	Type of Service Parameter faults	Top
	The I1 parameter is missing from the message.
2072	I1 VALUE MISSING	Type of Service Parameter faults	Top
	The I1 parameter has no value associated with the parameter tag.
2073	I1 VALUE TOO LONG	Type of Service Parameter faults	Top
	The I1 parameter value must be no longer than 2 characters.
2081	I2 PARAM MISSING	Interface ID Parameter faults	Top
	The I2 parameter is missing from the message.
2082	I2 VALUE MISSING	Interface ID Parameter faults	Top
	The I2 parameter has no value associated with the parameter tag.
2083	I2 VALUE TOO LONG	Interface ID Parameter faults	Top
	The I2 parameter value must be no longer than 2 characters.
2091	I3 PARAM MISSING	Interface detail Parameter faults	Top
	The I3 parameter is missing from the message.
2092	I3 VALUE MISSING	Interface detail Parameter faults	Top
	The I3 parameter has no value associated with the parameter tag.
2093	I3 VALUE TOO LONG	Interface ID Parameter faults	Top
	The I3 parameter value must be no longer than 2 characters.

2100 - 2199

Code	Label	Fault Type
	Description
2101	OI PARAM MISSING	Originator ID parameter faults	Top
	The OI parameter is missing from the message.
2102	OI VALUE MISSING	Originator ID parameter faults	Top
	The OI parameter needs a value.
2103	OI VALUE TOO LONG	Originator ID parameter faults	Top
	The OI parameter must be less than 255 characters.
2111	IN PARAM MISSING	Instance Owner parameter faults	Top
	The IN parameter is missing from the message.
2112	IN VALUE MISSING	Instance Owner parameter faults	Top
	The IN parameter needs a value.
2113	IN VALUE TOO LONG	Instance Owner parameter faults	Top
	The IN parameter must be less than 255 characters.
2121	GI VALUE MISSING	Gateway ID parameter faults	Top
	The GI parameter value is missing.
2122	GI VALUE TOO LONG	Gateway ID parameter faults	Top
	The GI parameter value must be less than 80 characters.
2131	R1 VALUE MISSING	Retry Outcome 1 parameter faults	Top
	The R1 parameter value is missing.
2132	R1 VALUE TOO LONG	Retry Outcome 1 parameter faults	Top
	The R1 parameter value must be less than 999.
2133	R1 VALUE NOT NUMERIC	Retry Outcome 1 parameter faults	Top
	The R1 parameter value must be a number between 0 and 999.
2141	R2 VALUE MISSING	Retry Outcome 2 parameter faults	Top
	The R2 parameter value is missing.
2142	R2 VALUE TOO LONG	Retry Outcome 2 parameter faults	Top
	The R2 parameter value must be less than 999.
2143	R2 VALUE NOT NUMERIC	Retry Outcome 2 parameter faults	Top
	The R2 parameter value must be a number between 0 and 999.
2144	R2 WITHOUT R1	Retry Outcome 2 parameter faults	Top
	The R2 parameter has been specified without an R1.
2151	R3 VALUE MISSING	Retry Outcome 3 parameter faults	Top
	The R3 parameter value is missing.
2152	R3 VALUE TOO LONG	Retry Outcome 3 parameter faults	Top
	The R3 parameter value must be less than 999.
2153	R3 VALUE NOT NUMERIC	Retry Outcome 3 parameter faults	Top
	The R3 parameter value must be a number between 0 and 999.
2154	R3 WITHOUT R2	Retry Outcome 3 parameter faults	Top
	The R3 parameter has been specified without an R2.
2161	R4 VALUE MISSING	Retry Outcome 4 parameter faults	Top
	The R4 parameter value is missing.
2162	R4 VALUE TOO LONG	Retry Outcome 4 parameter faults	Top
	The R4 parameter value must be less than 999.
2163	R4 VALUE NOT NUMERIC	Retry Outcome 4 parameter faults	Top
	The R4 parameter value must be a number between 0 and 999.
2164	R4 WITHOUT R3	Retry Outcome 4 parameter faults	Top
	The R4 parameter has been specified without an R3.
2171	R5 VALUE MISSING	Retry Outcome 5 parameter faults	Top
	The R5 parameter value is missing.
2172	R5 VALUE TOO LONG	Retry Outcome 5 parameter faults	Top
	The R5 parameter value must be less than 999.
2173	R5 VALUE NOT NUMERIC	Retry Outcome 5 parameter faults	Top
	The R5 parameter value must be a number between 0 and 999.
2174	R5 WITHOUT R4	Retry Outcome 5 parameter faults	Top
	The R5 parameter has been specified without an R4.
2181	Z1 VALUE MISSING	Timestamp 1 parameter faults	Top
	The Z1 parameter value is missing.
2182	Z1 VALUE TOO LONG	Timestamp 1 parameter faults	Top
	The Z1 parameter value must be less than 50 characters in length
2191	Z2 VALUE MISSING	Timestamp 2 parameter faults	Top
	The Z2 parameter value is missing.
2192	Z2 VALUE TOO LONG	Timestamp 2 parameter faults	Top
	The Z2 parameter value must be less than 50 characters in length

2200 - 2299

Code	Label	Fault Type
	Description
2201	Z3 VALUE MISSING	Timestamp 3 parameter faults	Top
	The Z3 parameter value is missing.
2202	Z3 VALUE TOO LONG	Timestamp 3 parameter faults	Top
	The Z3 parameter value must be less than 50 characters in length
2211	Z4 VALUE MISSING	Timestamp 4 parameter faults	Top
	The Z4 parameter value is missing.
2212	Z4 VALUE TOO LONG	Timestamp 4 parameter faults	Top
	The Z4 parameter value must be less than 50 characters in length
2221	Z5 VALUE MISSING	Timestamp 5 parameter faults	Top
	The Z5 parameter value is missing.
2222	Z5 VALUE TOO LONG	Timestamp 5 parameter faults	Top
	The Z5 parameter value must be less than 50 characters in length
2231	PS VALUE MISSING	Persist Tag faults	Top
	The PS parameter has no value
2232	PS VALUE TOO LONG	Persist Tag faults	Top
	The PS parameter value is longer than 80 characters.
2233	DUPLICATE PERSIST TAG	Persist Tag faults	Top
	There is already a live transaction with the same persist tag.
2241	OO VALUE MISSING	OutOfService Overflow Address faults	Top
	The OO parameter has no value associated with the parameter tag.
2242	OO VALUE TOO LONG	OutOfService Overflow Address faults	Top
	The OO parameter value is longer than 80 characters.
2251	QD VALUE MISSING	QueryData parameter faults	Top
	The QD parameter has no value associated with the parameter tag.
2252	QD VALUE TOO LONG	QueryData parameter faults	Top
	The QD parameter exceeds 128000 characters in length.
2261	RL VALUE MISSING	RowLimit parameter faults	Top
	The RL parameter has no value associated with the parameter tag.
2262	RL VALUE TOO LONG	RowLimit parameter faults	Top
	The RL parameter is longer than 3 characters.
2263	RL VALUE NOT NUMERIC	RowLimit parameter faults	Top
	The RL parameter contains non-numeric characters.
2264	RL VALUE OUT OF RANGE	RowLimit parameter faults	Top
	The RL parameter has a value greater than 999.
2271	GR VALUE NOT REQUIRED	Gr (Boolean) parameter faults	Top
	The GR parameter requires no value.
2272	GR PARAM MISSING	GeneratesResults parameter faults	Top
	The GR parameter is missing. The RL parameter has been specified without the GR parameter. You can specify either: the query generates results (GR) and optionally specify the RL parameter; or that the query does not generate results by not specifying GR and RL.
2281	QO VALUE MISSING	QueryOutput parameter faults	Top
	The QO parameter has no value associated with the parameter tag.
2282	QO VALUE TOO LONG	QueryOutput parameter faults	Top
	The QO parameter value exceeds 128000 characters in length.
2291	RR VALUE MISSING	ResultRows parameter faults	Top
	The RR parameter has no value associated with the parameter tag.
2292	RR VALUE TOO LONG	ResultRows parameter faults	Top
	The RR parameter value is too long.
2293	RR VALUE NOT NUMERIC	ResultRows parameter faults	Top
	The RR parameter value is not numeric.
2294	RR VALUE OUT OF RANGE	ResultRows parameter faults	Top
	The RR parameter is out of range.

2300 - 2399

Code	Label	Fault Type
	Description
2301	FD VALUE MISSING	FreeDescription parameter faults	Top
	The FD value is missing.
2302	FD VALUE TOO LONG	FreeDescription parameter faults	Top
	The FD value is too long.
2311	FR VALUE MISSING	FreeReason parameter faults	Top
	The FR value is missing.
2312	FR VALUE TOO LONG	FreeReason parameter faults	Top
	The FR value is too long.
2313	FR VALUE NOT NUMERIC	FreeReason parameter faults	Top
	The FR value is not numeric.
2314	FR VALUE OUT OF RANGE	FreeReason parameter faults	Top
	The FR value is out of range.
2321	BP VALUE MISSING	Blend Priority parameter faults	Top
	The BP parameter value is missing.
2322	BP VALUE TOO LONG	Blend Priority parameter faults	Top
	The BP parameter value is too long.
2323	BP VALUE NOT NUMERIC	Blend Priority parameter faults	Top
	The BP parameter value is not numeric.
2324	BP VALUE OUT OF RANGE	Blend Priority parameter faults	Top
	The BP parameter value must be 0 or 1.
2331	SX VALUE MISSING	Service Target Time parameter faults	Top
	The SX parameter value is missing.
2332	SX VALUE TOO LONG	Service Target Time parameter faults	Top
	The SX parameter value is too long.
2333	SX VALUE NOT NUMERIC	Service Target Time parameter faults	Top
	The SX parameter value is not numeric.
2334	SX VALUE OUT OF RANGE	Service Target Time parameter faults	Top
	The SX parameter value must be between 5 and 86400 seconds.
2341	SY VALUE MISSING	Service Target Percentage parameter faults	Top
	The SY parameter value is missing.
2342	SY VALUE TOO LONG	Service Target Percentage parameter faults	Top
	The SY parameter value is too long.
2343	SY VALUE NOT NUMERIC	Service Target Percentage parameter faults	Top
	The SY parameter value is not numeric.
2344	SY VALUE OUT OF RANGE	Service Target Percentage parameter faults	Top
	The SY parameter value must be between 50 and 99 perecent.

2400 - 2499

Code	Label	Fault Type
	Description
2441	B1 VALUE MISSING	ODBC Data Source Name parameter faults	Top
	The B1 parameter value is missing.
2442	B1 VALUE TOO LONG	ODBC Data Source Name parameter faults	Top
	The B1 parameter value is too long.
2443	B1 PARAM MISSING	ODBC Data Source Name parameter faults	Top
	The B1 parameter is missing.
2451	B2 VALUE MISSING	ODBC User Name parameter faults	Top
	The B2 parameter value is missing.
2452	B2 VALUE TOO LONG	ODBC User Name parameter faults	Top
	The B2 parameter value is too long.
2461	B3 VALUE MISSING	ODBC Password parameter faults	Top
	The B3 parameter value is missing.
2462	B3 VALUE TOO LONG	ODBC Password parameter faults	Top
	The B3 parameter value is too long.
2471	B4 VALUE MISSING	Schema parameter faults	Top
	The B4 parameter value is missing.
2472	B4 VALUE TOO LONG	Schema parameter faults	Top
	The B4 parameter value is too long.
2481	B5 VALUE MISSING	Table parameter faults	Top
	The B5 parameter value is missing.
2482	B5 VALUE TOO LONG	Table parameter faults	Top
	The B5 parameter value is too long.
2483	B5 PARAM MISSING	Table parameter faults	Top
	The B5 parameter is missing.
2491	Z6 VALUE MISSING	Timestamp 6 parameter faults	Top
	The Z6 parameter value is missing.
2492	Z6 VALUE TOO LONG	Timestamp 6 parameter faults	Top
	The Z6 parameter value must be less than 50 characters in length

2500 - 2599

Code	Label	Fault Type
	Description
2501	Z7 VALUE MISSING	Timestamp 7 parameter faults	Top
	The Z7 parameter value is missing.
2502	Z7 VALUE TOO LONG	Timestamp 7 parameter faults	Top
	The Z7 parameter value must be less than 50 characters in length
2511	Z8 VALUE MISSING	Timestamp 8 parameter faults	Top
	The Z8 parameter value is missing.
2512	Z8 VALUE TOO LONG	Timestamp 8 parameter faults	Top
	The Z8 parameter value must be less than 50 characters in length
2520	CE VALUE TOO SHORT	Call expiry parameter faults	Top
	The CE parameter value is too short.
2521	CE VALUE TOO LONG	Call expiry parameter faults	Top
	The CE parameter value is longer than 4 characters.
2522	CE VALUE NOT NUMERIC	Call expiry parameter faults	Top
	The CE parameter value is not numeric.
2523	CE VALUE OUT OF RANGE	Call expiry parameter faults	Top
	The CE parameter value is out of range. The value must be a valid time string in HHMM format.
2524	CE PARAM NOT VALID	Call expiry parameter faults	Top
	The CE parameter value is not valid. The value must be a valid time string in HHMM format.
2525	CE VALUE TIME PASSED	Call expiry parameter faults	Top
	The time specified in the CE parameter has passed.
2531	YI VALUE MISSING	Identity parameter faults	Top
	The Identity parameter value is missing.
2532	YI VALUE TOO LONG	Identity parameter faults	Top
	The Identity parameter value longer than 80 characters.
2533	YI PARAM MISSING	Identity parameter faults	Top
	The Identity parameter is missing.
2535	INCOMING CALL ROUTE NOT FOUND	Identity parameter faults	Top
	There is no known route with that identity parameter.
2536	DUPLICATE INCOMING CALL ROUTE	Identity parameter faults	Top
	An incoming call route with the identity already exists.
2541	SF VALUE MISSING	Skills-based routing failure cause parameter faults	Top
	The SF parameter has no value associated with the parameter tag.
2542	SF VALUE TOO LONG	Skills-based routing failure cause parameter faults	Top
	The SF parameter value is too long.
2543	SF VALUE NOT NUMERIC	Skills-based routing failure cause parameter faults	Top
	The SF parameter value is not numeric.
2544	SF VALUE TOO LOW	Skills-based routing failure cause parameter faults	Top
	The SF parameter value is too low.
2545	SF VALUE TOO HIGH	Skills-based routing failure cause parameter faults	Top
	The SF parameter value is too high.
2546	SF NOT VALID CAUSE	Skills-based routing failure cause parameter faults	Top
	The SF parameter value is invalid. The value must correspond to an entry in the namespace under 'Name Spaces/Outcome Names/Dialing Cycle Outcomes'
2551	LN VALUE MISSING	License Token parameter faults	Top
	The LN parameter has no value associated with the parameter tag.
2552	LN VALUE TOO LONG	License Token parameter faults	Top
	The LN parameter value is too long.
2561	XML INVALID COLUMN PARAMS	Campaign Manager XML faults	Top
	The columns parameter XML specified in the DT parameter has some invalid data. You should look in the Camapaign manager SCM log for the tenant to determine the element or syntax causing the problem.
2571	CAMPAIGN NOT FOUND	Campaign Name parameter faults	Top
	Unknown Campaign. The campaign name specified in the CN parameter does not match any defined campaign.
2572	CAMPAIGN NOT MASTER	Campaign Name parameter faults	Top
	The campaign is not a master campaign. You must specify a campaign name of a master campaign.
2581	EITHER TN OR AS	Update Outcomes message parameter faults	Top
	Either the TN parameter or the AS parameter may be specified, but not both.
2582	EITHER AO OR CA	Update Outcomes message parameter faults	Top
	Either the AO parameter or the CA parameter may be specified, but not both.
2591	TW VALUE MISSING	Time Window parameter faults	Top
	The TW parameter has no value associated with the parameter tag.
2592	TW VALUE NOT NUMERIC	Time Window parameter faults	Top
	The TW parameter value is not numeric.
2593	TW VALUE TOO LONG	Time Window parameter faults	Top
	The TW parameter value is not numeric.
2594	TW VALUE OUT OF RANGE	Time Window parameter faults	Top
	The TW parameter value must be between 0 and 1440 minutes.

2600 - 2699

Code	Label	Fault Type
	Description
2601	MP VALUE MISSING	Match Possibilites parameter faults	Top
	The MP parameter has no value associated with the parameter tag.
2602	MP VALUE TOO LONG	Match Possibilites parameter faults	Top
	The MP parameter value has too many characters.
2611	SZ VALUE MISSING	Match Result parameter faults	Top
	The SZ parameter has no value associated with the parameter tag.
2612	SZ VALUE TOO LONG	Match Result parameter faults	Top
	The SZ parameter value has too many characters.
2621	CC VALUE MISSING	Choices Count parameter faults	Top
	The CC parameter has no value associated with the parameter tag.
2622	CC VALUE NOT NUMERIC	Choices Count parameter faults	Top
	The CC parameter value is not numeric.
2623	CC VALUE TOO LONG	Choices Count parameter faults	Top
	The CC parameter has too many characters.
2624	CC VALUE OUT OF RANGE	Choices Count parameter faults	Top
	The CC parameter value must be between 1 and 999.
2631	AP VALUE MISSING	Apportionment Type parameter faults	Top
	The AP parameter has no value associated with the parameter tag.
2632	AP VALUE TOO LONG	Apportionment Type parameter faults	Top
	The AP parameter value is too long.
2633	AP VALUE NOT NUMERIC	Apportionment Type parameter faults	Top
	The AP parameter value is not numeric.
2634	AP VALUE OUT OF RANGE	Apportionment Type parameter faults	Top
	The AP parameter value is out of range.
2640	RC VALUE NOT REQUIRED	RC (Boolean) parameter faults	Top
	The RC parameter requires no value.
2650	AS KEY VALUE MISSING	Campaign Manager state faults	Top
	The AS parameter is missing from the message. This may indicate an application integration error.
2660	NM VALUE NOT REQUIRED	NM (Boolean) parameter faults	Top
	The NM parameter requires no value.
2671	SK VALUE MISSING	Skillset parameter faults	Top
	The SK parameter has no value associated with the parameter tag.
2672	SK VALUE TOO LONG	Skillset parameter faults	Top
	The SK parameter value is too long.
2681	DC VALUE MISSING	Dictionary Clean parameter faults	Top
	The DC parameter has no value associated with the parameter tag.
2682	DC VALUE TOO LONG	Dictionary Clean parameter faults	Top
	The DC parameter value must be less than 255 characters.
2691	FL VALUE MISSING	Filter List parameter faults	Top
	The FL parameter has no value associated with the parameter tag.
2692	FL VALUE TOO LONG	Filter List parameter faults	Top
	The FL parameter value must be less than 40000 characters.

2700 - 2799

Code	Label	Fault Type
	Description
2701	LX VALUE MISSING	Column List parameter faults	Top
	The FL parameter has no value associated with the parameter tag.
2702	LX VALUE TOO LONG	Column List parameter faults	Top
	The LX parameter value must be less than 4000 characters.
2710	MW VALUE MISSING	Maximum Wrap parameter faults	Top
	The MW parameter has no value associated with the parameter tag.
2711	MW VALUE TOO LONG	Maximum Wrap parameter faults	Top
	The MW parameter value has too many digits.
2712	MW VALUE NOT NUMERIC	Maximum Wrap parameter faults	Top
	The MW parameter value is not numeric.
2713	MW VALUE OUT OF RANGE	Maximum Wrap parameter faults	Top
	The MW parameter value is too high or too low.
2720	WO VALUE MISSING	MaximumWrapOutcome descriptor faults	Top
	The WO parameter has no value associated with the parameter tag.
2721	WO VALUE TOO LONG	MaximumWrapOutcome descriptor faults	Top
	The WO parameter value is too long.
2722	WO VALUE NOT NUMERIC	WrapOutcome parameter faults	Top
	The WO parameter value is not numeric.
2723	WO VALUE TOO HIGH	WrapOutcome parameter faults	Top
	The WO parameter value is too high.
2724	WO VALUE NOT RECOGNISED	WrapOutcome parameter faults	Top
	The WO parameter is not configured in the Repository.
2725	DW VALUE MISSING	MaximumWrapData descriptor faults	Top
	The DW parameter has no value associated with the parameter tag.
2726	DW VALUE TOO LONG	MaximumWrapData descriptor faults	Top
	The DW parameter value is too long.
2730	GD VALUE MISSING	Gateway Dial parameter faults	Top
	The GD parameter has no value associated with the parameter tag.
2731	GD VALUE TOO LONG	Gateway Dial parameter faults	Top
	The GD parameter value must be less than 160 characters.
2740	NX VALUE MISSING	NX Value is missing	Top
	NX Value is missing
2741	NX VALUE TOO LONG	NX Value too long	Top
	NX Value too long
2742	NX PARAM BADLY FORMED	IdentifyNode parameter faults	Top
	The NX parameter value is badly formed.
2750	KY VALUE MISSING	KY Value is missing	Top
	KY Value is missing
2751	KY VALUE TOO LONG	KY Value too long	Top
	KY Value too long
2762	XS VALUE MISSING	Prefix Value Missing	Top
	The Prefx (XS) value is missing
2763	XS VALUE TOO LONG	Prefix Value Too Long	Top
	The Prefix (XS) value is too long
2764	XE VALUE MISSING	Postfix Value Missing	Top
	The Postfix (XE) value is missing
2765	XE VALUE TOO LONG	Postfix Value Too Long	Top
	The Postfix (XE) value is too long
2771	PL VALUE NOT REQUIRED	Proxy login parameter faults	Top
	The Proxy Login (PL) parameter requires no value
2780	BF VALUE MISSING	Blend Fairness parameter faults	Top
	The BF parameter has no value associated with the parameter tag.
2781	BF VALUE NOT NUMERIC	Blend Fairness parameter faults	Top
	The BF parameter value is not numeric.
2782	BF VALUE TOO LONG	Blend Fairness parameter faults	Top
	The BF parameter value is too long.
2783	BF VALUE OUT OF RANGE	Blend Fairness parameter faults	Top
	The BF parameter value must be between 0 and 1 inclusive.
2791	BM VALUE NOT REQUIRED	Blend Move parameter faults	Top
	The Blend Move (BM) parameter requires no value.

2800 - 2899

Code	Label	Fault Type
	Description
2801	QI VALUE MISSING	Turret ID parameter faults	Top
	The Turret ID (QI) parameter has no value associated with the parameter tag.
2802	QI VALUE TOO LONG	Turret ID parameter faults	Top
	The Turret ID (QI) parameter value is longer than 80 charcters.
2803	QI PARAM MISSING	Turret ID parameter faults	Top
	The Turret ID (QI) parameter was not specified.
2804	QI PARAM ILLEGAL CHARS	Turret ID parameter faults	Top
	The Turret ID (QI) parameter parameter value contains illegal nondisplay characters.
2811	P3 VALUE NOT REQUIRED	Preview On-Hook parameter faults	Top
	The Preview On-hook parameter requires no value.
2821	FN VALUE NOT REQUIRED	Force Connect parameter faults	Top
	The Force Connect parameter requires no value.
2831	LI VALUE MISSING	List ID parameter faults	Top
	The List ID parameter has no value associated with the parameter tag.
2832	LI VALUE TOO LONG	List ID parameter faults	Top
	The List ID parameter value is longer than 80 charcters.
2851	MC VALUE NOT REQUIRED	Move Campaign parameter faults	Top
	The Move Campaign parameter requires no value.
2852	MC AN GA MUTEX	Move Campaign parameter faults	Top
	The Move Campaign parameter is mutually exclusive with the Agent identifier and Group Address parameters
2853	I4 VALUE MISSING	HostAndPort Parameter faults	Top
	The I4 parameter has no value associated with the parameter tag.
2854	I4 VALUE TOO LONG	HostAndPort Parameter faults	Top
	The I4 parameter value must be no longer than 4096 characters.
2861	D2 VALUE MISSING	Delay 2 Parameter faults	Top
	The D2 parameter has no value associated with the parameter tag.
2862	D2 VALUE TOO LONG	Delay 2 Parameter faults	Top
	The D2 parameter value must be no longer than 4096 characters.
2863	D2 VALUE OUT OF RANGE	Delay 2 parameter faults	Top
	The D2 parameter value must be between 0 and 60.
2864	D2 VALUE NOT NUMERIC	Delay 2 parameter faults	Top
	The D2 parameter value must be a number between 0 and 60.
2871	M2 VALUE MISSING	Message 2 Parameter faults	Top
	The M2 parameter has no value associated with the parameter tag.
2872	M2 VALUE TOO LONG	Message 2 Parameter faults	Top
	The M2 parameter value must be no longer than 80 characters.
2881	RA VALUE NOT REQUIRED	Retry Advise	Top
	The RA parameter tag requires no value.
2882	HA VALUE NOT REQUIRED	Hold Advise	Top
	The HA parameter tag requires no value.
2883	MK VALUE NOT REQUIRED	Mute Acknowledge	Top
	The MK parameter tag requires no value.
2884	LK VALUE NOT REQUIRED	Listen Acknowledge	Top
	The LK parameter tag requires no value.
2885	TA VALUE NOT REQUIRED	Transfer Acknowledge	Top
	The TA parameter tag requires no value.
2891	KH VALUE NOT REQUIRED	Keep Hold Parameter faults	Top
	The Keep Hold (KH) parameter requires no value.

2900 - 2999

Code	Label	Fault Type
	Description
2901	KQ VALUE NOT REQUIRED	Keep Queued Parameter faults	Top
	The Keep Queued (KQ) parameter requires no value.
2902	MI VALUE NOT REQUIRED	Message Interruptible Parameter faults	Top
	The Message Interruptible (MI) parameter requires no value
2902	UE VALUE NOT REQUIRED	Update Record Parameter faults	Top
	The Update Record (UE) parameter requires no value
2911	YR VALUE MISSING	Recording Session GUID parameter faults	Top
	The Recording session parameter has no value associated with the parameter tag.
2912	YR VALUE TOO LONG	Recording Session GUID parameter faults	Top
	The Recording session parameter value must be no longer than 80 characters.
2921	EV VALUE NOT REQUIRED	Event parameter faults	Top
	The Event (EV) parameter requires no value
2922	D1 VALUE MISSING	Dialed Once Parameter faults	Top
	The D1 parameter has no value associated with the parameter tag.
2923	D1 VALUE TOO LONG	Dialed Once Parameter faults	Top
	The D1 parameter value must be no longer than 12 digits.
2923	D1 VALUE OUT OF RANGE	Dialed Once parameter faults	Top
	The D1 parameter value must be between 0 and 2147483647.
2924	D1 VALUE NOT NUMERIC	Dialed Once parameter faults	Top
	The D1 parameter value must be a number between 0 and 2147483647.
2931	D3 VALUE MISSING	Dialed 3 times Parameter faults	Top
	The D3 parameter has no value associated with the parameter tag.
2932	D3 VALUE TOO LONG	Dialed 3 times Parameter faults	Top
	The D3 parameter value must be no longer than 12 digits.
2933	D3 VALUE OUT OF RANGE	Dialed 3 times parameter faults	Top
	The D3 parameter value must be between 0 and 2147483647.
2934	D3 VALUE NOT NUMERIC	Dialed 3 times parameter faults	Top
	The D3 parameter value must be a number between 0 and 2147483647.
2941	D4 VALUE MISSING	Dialed 4 times Parameter faults	Top
	The D4 parameter has no value associated with the parameter tag.
2942	D4 VALUE TOO LONG	Dialed 4 times Parameter faults	Top
	The D4 parameter value must be no longer than 12 digits.
2943	D4 VALUE OUT OF RANGE	Dialed 4 times parameter faults	Top
	The D4 parameter value must be between 0 and 2147483647.
2944	D4 VALUE NOT NUMERIC	Dialed 4 times parameter faults	Top
	The D4 parameter value must be a number between 0 and 2147483647.
2951	D5 VALUE MISSING	Dialed 5 times Parameter faults	Top
	The D5 parameter has no value associated with the parameter tag.
2952	D5 VALUE TOO LONG	Dialed 5 times Parameter faults	Top
	The D5 parameter value must be no longer than 12 digits.
2953	D5 VALUE OUT OF RANGE	Dialed 5 times parameter faults	Top
	The D5 parameter value must be between 0 and 2147483647.
2954	D5 VALUE NOT NUMERIC	Dialed 5 times parameter faults	Top
	The D5 parameter value must be a number between 0 and 2147483647.
2961	D6 VALUE MISSING	Dialed 6 times Parameter faults	Top
	The D6 parameter has no value associated with the parameter tag.
2962	D6 VALUE TOO LONG	Dialed 6 times Parameter faults	Top
	The D6 parameter value must be no longer than 12 digits.
2963	D6 VALUE OUT OF RANGE	Dialed 6 times parameter faults	Top
	The D6 parameter value must be between 0 and 2147483647.
2964	D6 VALUE NOT NUMERIC	Dialed 6 times parameter faults	Top
	The D6 parameter value must be a number between 0 and 2147483647.
2965	UC VALUE MISSING	Undialed Count Parameter faults	Top
	The UC parameter has no value associated with the parameter tag.
2966	UC VALUE TOO LONG	Undialed Count Parameter faults	Top
	The UC parameter value must be no longer than 12 digits.
2967	UC VALUE OUT OF RANGE	Undialed Count parameter faults	Top
	The UC parameter value must be between 0 and 2147483647.
2968	UC VALUE NOT NUMERIC	Undialed Count parameter faults	Top
	The UC parameter value must be a number between 0 and 2147483647.
2970	MT VALUE MISSING	Media Type parameter faults	Top
	The MT parameter has no value associated with the parameter tag.
2971	MT VALUE TOO LONG	Media Type parameter faults	Top
	The MT parameter is longer than 80 characters.
2972	INVALID MEDIA TYPE	Media Type parameter faults	Top
	The MT parameter not one of the media types registered on the system.
2973	MT PARAM MISSING	Media Type parameter faults	Top
	The MT parameter is missing from the message.
2973	MEDIA TYPE MISMATCH	Media Type parameter faults	Top
	The session cannot be transferred owing to incompatible media type. This usually occurs when transferring a voice session to an agent who has no voice capability.
2974	STREAMED MEDIA ONLY	Media Type parameter faults	Top
	The operation requested can only be performed for streamed media type resources.
2981	GM VALUE MISSING	Group Member parameter faults	Top
	The GM parameter has no value associated with the parameter tag.
2982	GM VALUE TOO LONG	Group Member parameter faults	Top
	The GM parameter is longer than 80 characters.
2991	DF VALUE MISSING	Default LFO parameter faults	Top
	The Default LFO parameter has no value associated with the parameter tag.
2992	DF VALUE NOT NUMERIC	Default lfo parameter faults	Top
	The Default lfo parameter value is not numeric.
2993	DF VALUE OUT OF RANGE	Default lfo parameter faults	Top
	The Default lfo parameter value is either below 0 or exceeding 2.
2994	DF VALUE TOO LONG	Default lfo parameter faults	Top
	The Default lfo parameter value is exceeding 2.