CLI Record Lookup
Used to look up a customer record within the campaign table by Caller Line Identification (CLI).
Inputs
| 1. | CLI Number | (Mandatory) | The number of the caller to look for in the campaign table |
| 2. | Lookup Timeout | (Optional) | The number of seconds to run the query for before timing out. Defaults to 5 seconds |
Fig. 1 - CLI Record Lookup - Inputs
Outputs
| 1. | Output Data | This returns an XML representation of the record defined by the Input parameters |
Fig. 2 - CLI Record Lookup - Outputs
Outcomes
| 1. | Next | The lookup was successful |
| 2. | Fail | An error was returned from Softdial CallGem™ |
Fig. 3 - CLI Record Lookup - Outcomes