Softdial Scripter™ - Step Library

Decision Branch

Used to compare the value of the Input variable with the value of the Outcome Name.

The example script in Fig. 1 compares the value in the Script variable CallType (Fig. 2) with the 3 Outcome Names, AnsMachine, Connect and FaxMachine (Fig. 3). The script is directed to whichever flow matches the value in CallType.

Decision Branch - Example

Fig. 1 - Decision Branch - Example

 

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