6) Running the Script

If you don't already have a campaign to test with, create a campaign that the script will run against.

In this case, we called the campaign SubscriptDemo (Fig. 1).

Fig. 1 - Example Campaign

For this example, use the Softdial Sim to simulate telephony. For more detail, see Demonstration of Softdial Contact Center™.

With the campaign running, we now need to log an agent into the campaign/ script (Fig. 2).

Fig. 2 - Example Script Login

When asked Do you wish to take calls?, select Yes.

After a short period, the script will be presented in a screen pop (Fig. 3).

Fig. 3 - Example Enter A Number

The red/ white cross on the input field indicates that this is a validated input. The cross will only disappear, and the OK button become enabled, when a valid input is entered.

Enter an integer value e.g. 5 and click OK.

The script's result screen is displayed (Fig. 4).

Fig. 4 - Example Result