Layer | Agent |
Direction | To CallGem |
Type of Service | CG |
Interface ID | AG |
Message Purpose | This message logs an agent out of the campaign they are working on. |
Example | LO\AN2 |
Explanation | Agent 2 is logged out of the campaign he is working on. |
Notes |
If the agent application intends to log an agent out, then this message should be
sent immediately an
Agent Unavailable [AU] request to CallGem has been acknowledged by an
Agent Free [AF] response.
Agent 2's identification number is then available for other agents to use if desired. |
Parameters | ||||||
---|---|---|---|---|---|---|
Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
AN | AgentIdentifier | string | 1 | 80 | User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; | |
CN | CampaignName | string | 1 | 80 | User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; | |
QI |
|
string | false | 1 | 80 |
|
TD | TenantDescriptor | string | false | 1 | 80 | This parameter is alphanumeric and identifies to which tenant this message applies. |
TK | Token | string | false | 1 | 80 | Token parameter |