API Message Reference

NS - Now Suspended

Layer Campaign
Direction From CallGem
Type of Service CG
Interface ID CA
Message Purpose This message is sent to the Agent application to confirm that CallGem has suspended a campaign.
Example NS\CNCustCare
Explanation This message is sent following a Suspend Campaign [SC] message.
Notes The initiative to suspend a campaign always comes from the agent application, and not from CallGem. See Suspending a campaign in Changing Campaign State for further details.
Last Changed Pre V9.2
Parameters
Code Name Type Mandatory? Min Val Max Val Description
CN CampaignName string true 1 80 User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;
TD TenantDescriptor string false 1 80 This parameter is alphanumeric and identifies to which tenant this message applies.

 

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