| Layer | Campaign Manager |
| Direction | From CallGem |
| Type of Service | CM |
| Interface ID | DE |
| Message Purpose | This message reports back to the host on any faulty messages sent by it to the server. |
| Example | CM:DE:ER\EC33\FM"OC\TDTenant1\CMTest" |
| Explanation | The server sends back error message 33 to the host telling it that the Open Campaign request on Tenant1, Campaign Test has failed. The faulty message is sent back in full, in inverted commas, after the FM identifier, and no other action is taken. |
| Notes |
The Error Report [ER] message appears in every interface in Softdial Contact Center:
They are, in fact, the same message. They appear separately so that integrators will not overlook the fact that support for this message is mandatory no matter what the scope of their implementation. |
| Last Changed | 10.0.0.30 |
| Parameters | ||||||
|---|---|---|---|---|---|---|
| Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
| EC | ErrorCode | int | true | 1 | 9999 | Error code parameter |
| FM | FormattedMessage | string | true | 1 | The original message. Note the message may be truncated in order to conserve bandwidth. If the message is truncated the TK parameter is guaranteed to be returned in order to facilitate flow control in the client application | |