API Message Reference

RU - Record Updated

Layer Campaign Manager
Direction From CallGem
Type of Service CM
Interface ID DE
Message Purpose Returns the result of an Update Record [UR] request
Example CM:DE:RU\TDdefault\TXMyTrans\CNCustCare\AS1234\RS0
Explanation Campaign Manager is advising that the record update for record key '1234' and transaction id 'MyTrans' on campaign 'CustCare' completed successfully.
Notes See Updating Campaign Tables. See also SDMP Message Protocol
Introduced 10.6.811 & 10.7.735
Parameters
Code Name Type Mandatory? Min Val Max Val Description
AS ApplicationSpecificData string true 1 4000 The record key for the record that was updated.
CN CampaignName string false 1 80

Campaign Name parameter. The name, unique within a tenant, given to the campaign.

Either the Campaign Name (CN) parameter or the Campaign Identifier (CY) parameter must be specified to identify the campaign.

CY CampaignIdentifier int false 0 9999 Campaign Identifier parameter. The identifier can be extracted from the status broadcast message.
RS ResourceStatus int true 0 3 This parameter may have the value 0 or 1.
0Update successful
1Record not found with the key supplied
2Update failed - database error (e.g. Campaign not running or Tenant not in service)
3Update failed - Record is already dialed
TD TenantDescriptor string true 1 80 Mandatory when operating in Multi-Tenancy. Otherwise it must not be used.

This parameter is alphanumeric and identifies to which tenant this message applies. Typically contains a company name.

 

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