Parameters |
AN |
AgentIdentifier |
string |
false |
1 |
80 |
The agent that the specified session should be routed to. |
CL |
CallingLineIdentity |
string |
false |
1 |
80 |
The CLI to be presented when this number is dialed. If passed in this message, will
override the default CLI passed on on Make Call. Any value passed here must be a valid
address terminating to your equipment.
|
CN |
CampaignName |
string |
false |
1 |
80 |
The campaign to filter for outbound routing. If not passed, the router is an 'all
campaigns' router.
|
DT |
Data |
struct |
false |
1 |
128000 |
Contains the list of options (as an XML/JSON object) that can be paired with the specified agent/ call. |
SI |
SessionIdentifier |
string |
false |
1 |
120 |
The SI parameter uniquely identifies the call. Either the SI or YS parameters must
be passed to identify the call session.
|
TD |
TenantDescriptor |
string |
false |
1 |
80 |
The tenant to filter for outbound routing. If not passed, the router is an 'all tenants'
router.
|
TK |
Token |
string |
false |
1 |
80 |
Token parameter
|
TN |
TelephoneNumber |
string |
false |
0 |
80 |
Telephone Number parameter. If passed in this message, will modify the number to be
dialed specified in the Make Call (MC) message.
|
TV |
TimeoutValue |
int |
true |
1 |
10 |
The number of seconds after which the call screening request will be deemed to be
passed by CallGem.
|
YA |
AgentUniqueId |
string |
false |
1 |
80 |
Provides an internally generated unique session id for the agent identified in the AN parameter. |
YS |
SessionUUID |
string |
false |
20 |
50 |
Each media session has a universally unique identifier assigned on creation. The UUID
can be used by telephony layer messaging as an alternative unique form of reference
to the SI parameter.
|