Layer | Management |
Direction | To CallGem |
Type of Service | CG |
Interface ID | MA |
Message Purpose | This message asks CallGem to report back to the Agent application that it is in a ready state. |
Example | VS\VI60 |
Explanation | Commencing in 60 seconds time, CallGem will begin sending Dialer Advise [DA] messages to the agent application every 60 seconds. |
Notes | This message is dialer wide, and not campaign specific. |
Last Changed | Pre V9.2 |
Parameters | ||||||
---|---|---|---|---|---|---|
Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
TD | TenantDescriptor | string | false | 1 | 80 | Optional when operating in Multi-Tenancy. Otherwise it must not be used. This parameter is alphanumeric and identifies to which tenant this message applies. |
TK | Token | string | false | 1 | 80 | Token parameter |
VI | VerifyInterval | int | false | 0 | 99999 |
Value is in the range of 0 to 99999 secs.
For any value greater than zero, the agent application is asking CallGem to confirm its ready state by sending it a Dialer Advise [DA] message, at this frequency. If the value is zero, the agent application is asking CallGem to stop sending Dialer Advise [DA] messages. If the parameter is not present, then the host is requesting that a Dialer Advise [DA] message be sent immediately. Any prior setting remains valid. |