Pre-Processing a Campaign
From V10.6.847 - the legacy Softdial Campaign Manager™ Windows client is no longer available, via install or download.
Some campaign configurations need to be prepared for running, and so should be pre-processed before they are started.
Campaigns that have the following require pre-processing:
- at least one Do Not Call list selected - see Do Not Call (DNC) Pre-Processing for further details.
- Time Zone Management enabled, and at least one Time Zone Management Input Parameter configured - see Time Zone Pre-Processing for further details.
A campaign can be pre-processed only if
- it has a suitable configuration
- it is in stopped state
- its parameters are not being edited
Pre-processing can be time-consuming and, depending upon the power of your server and your database, can last a few hours. In general, it is prudent to run pre-processing operations overnight if possible.
Initiating pre-processing
To begin pre-processing an eligible campaign:
- Select the campaign to be preprocessed
- Click
The pre-processing of the campaign will begin, and is denoted by the State column entry showing as preprocessing
See also: