Static Configs
The Static Configs tab shows the list of static configurations for the current tenant.
Static Configurations are SDMP messages sent to Softdial CallGem in order to setup initial configurations for a particular tenant when that tenant is started (or provisioned). In practice, this is when the Campaign Manager Service for the tenant starts.
Messages must conform to the API specifications for SDMP messages, as detailed in the API Message Guide section of this site. The Dialer Chat tool is recommended to test and prove SDMP messages before entering them as static configurations here.
Editing Static Configs
When New or Edit are clicked, the static configuration properties dialogue is shown (Fig. 2)
Fig. 2 - Editing Static Configurations
| Setting | Description |
|---|---|
| Name | A short descriptive label |
| Description | A brief description of the actions occurring as a result of the Softdial message(s) below |
| Softdial messages |
The exact message(s) that will be sent to CallGem. For multiple messages, use a single line for each. Messages will be sent in sequence, without waiting for CallGem to respond. |