Softdial Scripter™ - Step Library
Preconference Add 3rd Party
After a successful Conference from Preconference request, this step is used to bring the 3rd party back in to the conversation i.e. remove the 3rd party from Hold. This changes the call to a 3 party conference.
Inputs
1. |
Session ID
|
(Optional) |
From V10.5.379 / V10.6.231 - this parameter was added to replace auto generation of a Session ID parameter. If this value is - specified - the value is always used
- not specified - a Session ID parameter is not included in the message
Prior to these versions there were no Inputs to this step. |
Fig. 1 - Preconference Add 3rd Party - Inputs
Outputs
1. |
Session ID
|
From V10.5.379 / V10.6.231 - prior to these versions there were no Outputs to this step. See also Inputs, above |
Fig. 2 - Preconference Add 3rd Party - Outputs
Outcomes
1. |
Drop
|
The call was dropped before the 3rd Party was re-conferenced or there was a telephony error |
2. |
Success
|
The 3rd Party was successfully re-conferenced |
3. |
No Add
|
The 3rd Party was not re-conferenced |
Fig. 3 - Preconference Add 3rd Party - Outcomes