API Message Reference

OM - Outbound Metrics

Layer Campaign
Direction To CallGem
Type of Service CG
Interface ID CA
Message Purpose Report Outbound Metrics
Example OM\TDtenant1\CNSales\LIHot Leads\UC15365\D122753\D217338\D315003\D412975\D511320\D69898
Explanation The OM message is sent in response to an Enumerate Metrics [EM] message
Notes Note this message is only sent from Campaign Manager to CallGem. Information contained in this message is included in the Queue Metrics [MZ] message
Introduced 10.7.71
Parameters
Code Name Type Mandatory? Min Val Max Val Description
CN CampaignName string 1 80 The campaign to which the metrics relate
D1 Dialed1TimesOrMore int false 0 2147483647 Default is 0.

This data will be reflected to reporting applications that have requested metrics using the Enumerate Metrics [EM] message.

D2 Dialed2TimesOrMore
D3 Dialed3TimesOrMore
D4 Dialed4TimesOrMore
D5 Dialed5TimesOrMore
D6 Dialed6TimesOrMore
LI ListIdentifier string false 1 80 The List identifier. If running multiple lists into one campaign, the OM message should be sent for each list
TD TenantDescriptor string 1 80 Mandatory when operating in Multi-Tenancy. Otherwise it must not be used.

This parameter is alphanumeric and identifies to which tenant this message applies. Typically contains a company name.

TK Token string false 1 80 Token parameter
UC UndialedCount int false 0 2147483647 This parameter may have a value anywhere between 0 and 2147483647. The default is 0.

this data will be reflected to reporting applications that have requested metrics using the EM message.

 

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