The settings relating to dialing rules can be found in the Overdial Tuning [OT] message. A brief summary is as follows:
Dialing Into... | Abandoned Call Rate (as % of answered (live) calls) |
Minimum Ring Time | Abandoned Call Delay |
---|---|---|---|
Abandoned Call Target (AT) parameter | Ring Timeout (RI) parameter | Abandoned Call Delay (DE) parameter See also the Comment for the Offhook Delay (OD) parameter in the Line Connected [LC] topic. |
|
UK | 3% | 15 secs | 1 sec after offhook |
US | 3% | 15 secs | 2 secs after completed greeting |
Rest of world | 5% | 15 secs | 2 secs after offhook |