New in V10.7, Softdial Repository™ offers configuration UIs for a range of resources utilized by Softdial Contact Center™ (SCC), replacing the Namespace Web Console in previous versions.
To access the Repository client, the user must first log in to SCC, via the web client Login page. See Accessing Client Applications.
Softdial Repository™ offers configuration at two levels:
The configuration UI is presented as a set of tabs. Some features, common to all tabs, are described below:
To delete an item:
To add a new item:
To edit an existing item:
Search allows the user to filter the associated list to show only those items whose name contains the search text. Filtering is immediate as you type.
On hovering over of any column header, a drop down arrow is displayed at the right side. On click, a context menu is displayed with the following items:
This allows the user to sort the list (ascending or descending) according to the contents of the current column.
Shows a list of available columns. Check to show the column. Uncheck to hide it.
Similar to the Search function. Allows filtering of the list to show only those items where the text in the current column contains the search text. Filtering is immediate as you type.
To remove the filter, either
The Paging bar (Fig. 1) allows the navigation of large numbers of items across several pages. Default number of items per page is 25.
The available utilities are as follows:
Utility | Description |
---|---|
Show first page | |
Show previous page | |
Page X | Sequential number of current page. Also, to show a specific page, type its sequential number and hit Enter.
|
of Y | Where Y = total number of pages |
Show next page | |
Show last page | |
Refresh the entire list | |
Displaying A - B of C |
Where...
|
User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;
Properties that are either true or false, indicated in the relevant Properties window by a checkbox, are indicated in the list view as follows:
False/ unchecked | |
True/ checked |
For details of the Softdial Repository™ API, see Full Reference.