Client Features

From V10.6.847 - the legacy Softdial Campaign Manager™ Windows client is no longer available, via install or download.

The Softdial Campaign Manager™ web client is available in any browser via the SCC web server. See Accessing Client Applications.

On successful login, the web client Home page appears.

Fig. 1 - Client Applications

Click on Campaign Manager to launch the Web Client application (Fig. 2).

Fig. 2 - Softdial Campaign Manager™ Web Client

The following sections describe the components of this window, and their functions:

Main Window (also see related Monitoring a Campaign)
Toolbar Options
Server Notification Panel

The web client applications rely on the HttpSDMPBridge for communication with the server. If for any reason this connection is interrupted, the information shown in the client may not represent the actual server status. If you suspect this (e.g. a campaign that you know is stopped is shown as running in the client) check the Status Activity Indicators (Fig. 3) for any error conditions. See the Accessing Client Applications page for more details.

Fig. 3 - Status Activity indicators